Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Granger is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to demo the latest and greatest e-bikes, mountain bikes, and more.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
192 reviews
5 stars
184
4 stars
3
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond to assist.
Product Knowledge
The staff demonstrated extensive knowledge about bikes and accessories, helping customers find the right products for their needs.
Service Quality
Many reviews noted the excellent service department, with quick turnaround times and effective repairs, although there were some isolated complaints about service quality.
Store Environment
The store was described as welcoming and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to service and product availability, indicating inconsistency in customer satisfaction.
- BNBrett NelsonDec 18, 20255.0Great customer service! Really nice and helpful store manager.
- KKKarenNov 20, 20255.0It can sometimes be intimdiating for an older person who is not mechanically inclined to get help either purchasing a bike or learning maintenance for an existing bike. This is the most friendly and accomodating spot to come to purchase or to just to get help or direction. I have never been disappointed in the service!
- SSSterlingOct 5, 20255.0Had an amazing experience. Called before hand to see what they had available and the employee was extremely helpful. Showed up and had a great chat and was out the door in no time. They explained the benefits with the bike and the free service. Will definitely be back!
- ABAllison Margaret BigelowSep 29, 20255.0Really nice, knowledgeable technicians and very helpful with recommendations on new bike routes, adult tune-ups, and kids bikes.
- JLJohnny LintonJul 3, 20255.0Always a Happy place 😊
Frequently Asked Questions About Trek Bicycle Granger
What are the main products and services offered at Trek Bicycle Granger?
Trek Bicycle Granger offers the latest Trek and Bontrager bicycles, bike service and tune-ups for all brands, and demos of e-bikes and mountain bikes.
What are the store hours for Trek Bicycle Granger?
The store is open Tuesday through Friday from 11:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Mondays and Sundays.
Where is Trek Bicycle Granger located?
It is located at 7225 Heritage Square Dr #260, Granger, IN 46530, USA.
How can I contact Trek Bicycle Granger?
You can contact them by phone at +1 574-703-3610 or via email at granger@trekbikes.com.
What payment options does Trek Bicycle Granger accept?
They accept American Express, Discover, MasterCard, Visa, and cash payments.
Does Trek Bicycle Granger offer in-store shopping and curbside pickup?
Yes, they provide in-store shopping as well as curbside and in-store pickup options.
Is Trek Bicycle Granger welcoming to the LGBTQ community?
Yes, Trek Bicycle Granger welcomes the LGBTQ community.
What nearby restaurants could I visit before or after shopping at Trek Bicycle Granger?
You can try Soho Japanese Bistro for sushi or Fiesta Tapatia for Mexican cuisine, both located nearby.
Are there any nearby fitness centers near Trek Bicycle Granger?
Yes, Orangetheory Fitness Granger and StretchLab are nearby gyms where you can workout before or after your cycling visit.
Can I find other retail and boutique shopping options near Trek Bicycle Granger?
Yes, nearby options include Eddie Bauer for outdoor gear, Ashley Rene's Prom & Pageant boutique, and J.Jill women's clothing store.