Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Fort Wayne is your destination for the latest gear from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional fit services through Trek Precision Fit.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
456 reviews
5 stars
391
4 stars
22
3 stars
11
2 stars
11
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude and unprofessional interactions.
Product Selection
Customers appreciated the wide selection of bikes and accessories available, noting that the store is well-stocked and organized.
Repair Services
The service department received positive remarks for their efficiency and helpfulness, although some customers experienced delays during peak times.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, particularly for accessories, which may deter some customers.
Overall Experience
While many customers had positive experiences and expressed loyalty to the store, there were notable complaints about inconsistent service and customer care.
- NMNick McLayAug 15, 20254.0I used to really like Summit city bicycles, but it had some rough spots that I really didn’t like so I wouldn’t go there a good portion of the time when I needed bicycle stuff. I have recently approached Trek, and the people were so friendly, so helpful, and the shop is so nice. This place is a real gift for the city.
- PPPractice PracticeAug 11, 20251.0Very impolite and unprofessional staff. After purchasing 4 bicycles costing more than $9000 within a week we had a problem with one of them and I called to inquire on what to do. The staff member was short with me, uninterested, talk to other people while I was explaining the situation and was uninterested in the conversation entirely. If this is how they treat people that spend that much money a week later, I will not be returning.
- GGG and T GrahamJul 20, 20255.0Excellent sales and service! We love this store!
- APAnnie Lets Go PlacesJul 19, 20255.0Jake was very helpful. He showed us multiple bikes. We were there for just options. It was good to know that they have lot of options.
- JJJordanJul 11, 20255.0Amazing bike selection and EV test rides are a must with the trails they have picked out it's was a blast! And the salesman were super helpful without being pushy so Id recommend to all my family and friends who are in need of a new experience!
Frequently Asked Questions About Trek Bicycle Fort Wayne
What types of bicycles and gear does Trek Bicycle Fort Wayne offer?
Trek Bicycle Fort Wayne offers the latest gear from Trek and Bontrager, including bicycles and related equipment.
What services are available at Trek Bicycle Fort Wayne?
They provide bicycle service and tune-ups for bikes of any brand, as well as professional fit services through Trek Precision Fit.
When is Trek Bicycle Fort Wayne open?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Trek Bicycle Fort Wayne?
You can reach them by phone at +1 260-484-0182 or by email at fortwayne@trekbikes.com.
What payment options does Trek Bicycle Fort Wayne accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Fort Wayne offer in-store shopping and curbside pickup?
Yes, they offer both in-store shopping and curbside pickup, along with delivery and in-store pickup services.
Are electric bicycles available at Trek Bicycle Fort Wayne?
Yes, Trek Bicycle Fort Wayne is categorized as an electric bicycle store among other bicycle-related categories.
What nearby grocery stores can I visit before or after my trip to Trek Bicycle Fort Wayne?
You can visit Aldi, a nearby grocery store and supermarket, conveniently located near Trek Bicycle Fort Wayne.
Which nearby recreational facility is good for a fun outing before or after cycling at Trek Bicycle Fort Wayne?
Sky Zone Fort Wayne, a trampoline park and amusement facility, is nearby and makes for a fun activity before or after your visit.
Are there any other bicycle-related shops near Trek Bicycle Fort Wayne?
Yes, Summit City Bicycles and Fitness is another bicycle shop nearby, which customers might find useful for additional services.