Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Fort Wayne is your destination for the latest gear from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional fit services through Trek Precision Fit.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
458 reviews
5 stars
393
4 stars
22
3 stars
11
2 stars
11
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, while some reported negative experiences with unprofessional service.
Product Selection
The store is noted for having a great selection of bikes and accessories, catering to various customer needs.
Service Quality
Customers appreciated the quality of service provided, including repairs and maintenance, although some experienced delays.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer interactions and issues with specific staff members.
- LOLisa O'DellDec 25, 20255.0Amy at Trek Fort Wayne is the best salesperson who has ever taken care of me in my life! My husband and I were in the store in July. She patiently and attentively helped us try out several bikes asking us detailed questions about what we liked and what we needed. She let us take the bikes on the trail test drive them and made sure we had helmets to be safe. After nearly an hour of fun we sadly said we would need to wait until the sting to buy our new bikes, and she was understanding and supportive. She said, "I will remember you. Ask for Amy when you come back." When I went back in December to buy my husband the bike for Christmas she remembered everything just by looking at my face! No notes, just sheer awesomeness! She even made sure we hooked him up with sweet pedals and helped me load it into the car. She patiently taught me how to take off the front tire and gave me a big red bow for under the tree. My husband loves his new bike and said he felt like a 10 year old getting a bike for Christmas! We are all thrilled the weather will be unseasonably warm outside so he can test it out. Thank you for ensuring we have a Merry Christmas Amy! You're the best!
- BHBrandon HomisterNov 24, 20255.0I love Trek !! The only place you need for all your bicycle needs
- NMNick McLayAug 15, 20254.0I used to really like Summit city bicycles, but it had some rough spots that I really didn’t like so I wouldn’t go there a good portion of the time when I needed bicycle stuff. I have recently approached Trek, and the people were so friendly, so helpful, and the shop is so nice. This place is a real gift for the city.
- PPPractice PracticeAug 11, 20251.0Very impolite and unprofessional staff. After purchasing 4 bicycles costing more than $9000 within a week we had a problem with one of them and I called to inquire on what to do. The staff member was short with me, uninterested, talk to other people while I was explaining the situation and was uninterested in the conversation entirely. If this is how they treat people that spend that much money a week later, I will not be returning.
- APAnnie Lets Go PlacesJul 19, 20255.0Jake was very helpful. He showed us multiple bikes. We were there for just options. It was good to know that they have lot of options.
Frequently Asked Questions About Trek Bicycle Fort Wayne
What types of bicycles and gear does Trek Bicycle Fort Wayne offer?
Trek Bicycle Fort Wayne offers the latest gear from Trek and Bontrager, including bicycles and related equipment.
What services are available at Trek Bicycle Fort Wayne?
They provide bicycle service and tune-ups for bikes of any brand, as well as professional fit services through Trek Precision Fit.
When is Trek Bicycle Fort Wayne open?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Trek Bicycle Fort Wayne?
You can reach them by phone at +1 260-484-0182 or by email at fortwayne@trekbikes.com.
What payment options does Trek Bicycle Fort Wayne accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Fort Wayne offer in-store shopping and curbside pickup?
Yes, they offer both in-store shopping and curbside pickup, along with delivery and in-store pickup services.
Are electric bicycles available at Trek Bicycle Fort Wayne?
Yes, Trek Bicycle Fort Wayne is categorized as an electric bicycle store among other bicycle-related categories.
What nearby grocery stores can I visit before or after my trip to Trek Bicycle Fort Wayne?
You can visit Aldi, a nearby grocery store and supermarket, conveniently located near Trek Bicycle Fort Wayne.
Which nearby recreational facility is good for a fun outing before or after cycling at Trek Bicycle Fort Wayne?
Sky Zone Fort Wayne, a trampoline park and amusement facility, is nearby and makes for a fun activity before or after your visit.
Are there any other bicycle-related shops near Trek Bicycle Fort Wayne?
Yes, Summit City Bicycles and Fitness is another bicycle shop nearby, which customers might find useful for additional services.