Pedego Carmel is a locally-owned store where you'll be treated like family. We are the region's foremost electric bike experts offering sales, rentals, accessories, and service. Pedego® stands for premium quality and local service. There is no substitute for a brick and mortar store in your community. Here’s what we do for you: (1) Help you find the perfect electric bike for your needs, (2) Deliver your Pedego(s) ready to ride with no hassles, (3) Stand behind the product with parts & service in the future, and (4) Go above and beyond to make sure you’re delighted. Stop by and try a Pedego for free. Once you ride a Pedego, everything else is just an e-bike. Hello, fun…
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the buying and renting process.
Product Quality
Many reviews highlighted the quality and performance of the e-bikes, with customers expressing satisfaction with their purchases and rentals.
Repair Services
The business received positive feedback for its quick and efficient repair services, with many customers appreciating the assistance provided for bike maintenance.
Overall Experience
Overall, customers reported great experiences, often mentioning their intention to return and recommend the shop to others.
PV
Peter Volis
Jan 6, 2026
5.0
Great service, they went above and beyond to make sure my son’s e-bike was safe to ride in addition to the tire change I came in for.
Highly recommend doing business with Pedego Carmel.
DB
Denny Bell
Jan 3, 2026
5.0
Josh and Austin were very helpful. I well, appreciate them letting me demo several bikes. Pretty confident they’re gonna be good to work with as my Ebike supplier.
MS
Michael Shettle
Dec 3, 2025
5.0
Had a great experience buying 2 e-bikes from Pedego Carmel. Josh was very knowledgeable and professional in helping my wife and I select, customize, order, assemble and our Velotric Fold 1+ bikes. When one was damaged in shipping, but still rideable, he ordered a new replacement bike rather than accept the small compensation offered by the manufacturer. This level of customer service is exactly why local shops are so far superior to on-line retail operations! We most strongly recommend Pedego Electric Bikes Carmel.
JW
Jason Warner
Nov 29, 2025
5.0
Austin, was great to work with. Very professional and a huge help answering our questions. Good kid. He needs to join the Marines!
KH
Keith Hoffmaster
Nov 22, 2025
5.0
I bought my bike there a little over 2 years ago. I’ve had wonderful success with the bike and I can’t thank the staff more. From day 1 their professionalism and knowledge about their profession was top notch. Every time I needed service with anything including flat tires they went out of their way to get the bike back on the trail. Josh and the staff there are awesome. I will always recommend anyone to purchase a bike there. 👍 very satisfied customer