Business Details
About
Bowling AlleyBar & GrillRestaurantSports BarEvent VenueSports LeagueVideo ArcadeSporting Goods Store
Bowlero Waukegan offers a modern twist on bowling and entertainment in Waukegan, IL. Enjoy bowling under blacklights, test your skills in the arcade, or relax in the sports bar with food and drinks. Perfect for local leagues, birthdays, or weekend plans, this Waukegan bowling alley brings together great energy, friendly competition, and endless fun for all ages.
Location
Hours
Reviews
4.1
777 reviews
5 stars
427
4 stars
179
3 stars
82
2 stars
33
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, attentive, and helpful, with specific mentions of manager Kim and other team members.
Event Hosting
Many reviews highlighted the venue as an excellent choice for hosting events, with positive feedback on the organization and service during parties.
Cleanliness
The facility was noted for being clean and well-maintained, contributing to a pleasant experience for visitors.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing of food and bowling, feeling it was too high for the value received.
Mixed Experiences
While many enjoyed their time, some reviews mentioned negative experiences related to customer service and specific staff interactions.
- MCMichael CarneyDec 19, 20255.0We held our annual company party at Bowlero in Waukegan again this year, and once again they did a fantastic job hosting our group. The experience was excellent from start to finish. General Manager Kim Ocasio was on top of every detail, and when we requested a few last-minute extras, she delivered on every one. Outstanding work by Kim and the entire staff. On behalf of everyone at Quality Hydraulics, Thank You! We will definitely be back!
- KSKimo SabeDec 15, 20255.0This place is awesome they got plenty of lanes, a pretty decent arcade, a good size bar as well as food and drink options. The prices here are all pretty reasonable including unlimited play options and its just generally a great place to have fun with friends or family. I came with a group of people for my wife's birthday with no reservations. Half of us bowled the other half played in the arcade but we all had a great time. 100% would recommend
- EOEmily OquendoNov 9, 20255.0Just had a party here and it was a great experience all the staff was super friendly and helpful..and the decorations was a perfect touch
- KHKika HernandezNov 8, 20254.0As a loyal customer with bowlero i never experience the customer service that the young lady at the host station shday she was awesome and full of joy I been going here for 3 years and she by far the most hardest worker at this waukegan location. She makes sure everybody is doing great. She keep checking up on the lane Asking if we need anything else when we checked in at the front she made sure she introduced her name and she smile the whole time we was there very energetic , she stayed positive even when I assume her manager got mad at her for something out of her control i'm familiar with the manager this manager she's always having a upset face. shday gave me a survey paper the link did not work so i took it upon myself to make a Google review instead !! I was up there 2 weeks prior.
- CPCristina PazOct 30, 20255.0The manager and crew were absolutely amazing for our work event/party. Shout out to Kim the manager
Frequently Asked Questions About Bowlero Waukegan
What kind of entertainment options does Bowlero Waukegan offer?
Bowlero Waukegan offers bowling on blacklight lanes, an interactive arcade, laser tag battles, ropes courses at select locations, and inventive culinary menus for an immersive entertainment experience.
What are the operating hours for Bowlero Waukegan?
Bowlero Waukegan is open Monday through Thursday from 4 PM to 11 PM, Fridays and Saturdays until midnight, and Sundays from noon to 11 PM.
Where is Bowlero Waukegan located?
It is located at 631 Lakehurst Road, Waukegan, IL 60085, United States.
How can I make a lane reservation at Bowlero Waukegan?
You can reserve bowling lanes online via their lane reservation page at https://www.bowlero.com/location/bowlero-waukegan/booking/lane-reservation.
Does Bowlero Waukegan offer food and drinks?
Yes, Bowlero Waukegan features a Bar & Grill with over-the-top culinary creations and sports bar amenities.
What contact methods are available for Bowlero Waukegan?
You can contact Bowlero Waukegan by phone at +1 847-473-2600 or via email at guestservice@lsent.com.
Are there other bowling alleys near Bowlero Waukegan?
Yes, nearby bowling alleys include Brunswick Zone and another Bowlero location, both providing additional options for bowling and arcade games nearby.
What nearby dining options can visitors explore before or after visiting Bowlero Waukegan?
Visitors can try Big Ed's BBQ for barbecue cuisine or Tropical Smoothie Cafe for smoothies and casual dining, both close to Bowlero Waukegan.
Can visitors find accommodations near Bowlero Waukegan?
Yes, Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee is a nearby hotel offering comfortable lodging options for visitors.
What nearby recreational or natural attractions are close to Bowlero Waukegan?
Illinois Beach State Park, featuring a beach, park, and skate park, is a nearby attraction where visitors can enjoy outdoor activities before or after their visit to Bowlero.