American Place Casino is Northern Chicagoland's newest and best casino! A premier destination offering an unparalleled blend of gaming, dining, entertainment, and excitement. Featuring hundreds of new slot machines, dozens of table games and Circa Illinois Sportsbook!
Customers consistently praised the friendly and helpful staff, with specific mentions of employees like Sandy, Marilou, and JoJo for their exceptional service.
Cleanliness
The casino received positive feedback for its cleanliness, including well-maintained restrooms and a tidy environment.
Gaming Experience
While many enjoyed the variety of games and the fun atmosphere, several customers expressed dissatisfaction with the low payouts and tight slot machines.
Food and Dining
The food options were generally well-received, with specific dishes like quesabirra tacos and pizza highlighted as favorites.
Atmosphere
The casino's atmosphere was described as pleasant and welcoming, contributing to an enjoyable experience for many visitors.
FP
F P
4 days ago
1.0
STAY AWAY AT ALL COST!!!I must warn everyone who is considering visiting this casino. It’s a place that robs you of your money! I don’t know how else to convey that you could sit at a machine and deposit $10,000 and end up with nothing but a loss! The gambling agent should be doing his job to ensure that the casino is operating fairly and transparently.
BJ
bethanne jones
6 days ago
1.0
My first time visiting American Place Casino, and I honestly wasn’t too impressed. The casino itself was decent, but the cocktail server uniforms were honestly a miss. One server in particular stood out, the tall server with blonde-ish hair. The dress she was wearing was insanely short and felt really inappropriate for a casino setting. It wasn’t classy or stylish, just straight-up distracting.
It didn’t match the atmosphere at all and made the place feel less polished than it should be. Management should really pay closer attention to what their employees are showing up to work in, because the lack of professionalism in the uniforms definitely took away from the overall experience. I’ll stick with Potawatomi!
KF
Kristen Fort
Feb 1, 2026
3.0
Spent alot of money between 6 machines. Played for 5hrs, didn't leave ahead but had a good time. Went up, then down, then up for a while again, then down again. All in all had fun. Tables all vary crowded couldn't get on to play, watched for a bit.
JB
Joshua B
Feb 1, 2026
1.0
This place has been known to illegally detain and hold people by refusing to give them back their ID or license. The gaming commission is being contacted, and the pit boss needs to be fired immediately. They have pending lawsuits coming. Videos are posted online
MM
Malo3gen
Jan 23, 2026
1.0
Watched the security staff berate a customer they called an advantage player. The security was extremely out of line. They would not give her identification back to her as she continually asked for it so she could leave. They told her she would have to wait until they were finished with their paperwork, which is absolutely untrue. You’re a casino. You’re not a law-enforcement! How dare you think you have the authority to keep somebody’s identification you can kick them off the property you cannot keep their property as long as you like while you do your “in-house paperwork”. On top of all that casinos stacked the odds in their favor to win 100% of the time and it’s not illegal, but if a person tries to even the odds a little, it is illegal. People keep your money and stay out of these filthy scam centers!
Frequently Asked Questions About American Place Casino
What is American Place Casino and where is it located?
American Place Casino is Northern Chicagoland's newest and best casino, located at 4011 Fountain Square Place, Waukegan, IL 60085, USA.
What are the operating hours of American Place Casino?
American Place Casino is open 24 hours a day, 7 days a week.
What gaming options are available at American Place Casino?
The casino features hundreds of new slot machines, dozens of table games, and the Circa Illinois Sportsbook for sports betting.
What payment methods does American Place Casino accept?
American Place Casino accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I contact American Place Casino?
You can contact American Place Casino by phone at +1 773-477-9515 or email at contact@americanplace.com.
Where can I find more information about American Place Casino online?
Visit their official website at https://americanplace.com/ or their social media pages on Facebook (https://www.facebook.com/109520494951796) and Instagram (@americanplacecasino).
What nearby dining options are available around American Place Casino?
Nearby dining options include Buffalo Wild Wings, a popular spot for chicken wings and bar food, and Jimmy John's, known for fast sandwiches and delicatessen items.
Are there any nearby entertainment or retail stores near American Place Casino?
Yes, customers can visit Game Stop for video games and entertainment, Marshalls for clothing and department store shopping, and Spirit Halloween for costumes.
Can I find accommodations near American Place Casino?
Yes, nearby hotels include SpringHill Suites by Marriott Chicago Waukegan/Gurnee and Springhill Suites Chicago Waukegan/Gurnee, both suitable for lodging close to the casino.
What nearby facilities can help with financial transactions for casino visitors?
Visitors can use the Chase bank and Chase ATM nearby for banking and cash withdrawal needs, as well as the btmmachines Bitcoin ATM for cryptocurrency transactions.
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