American Place Casino

Reviews

• BV

  Ben V.

  5 days ago
  4.0
  Went back in December. This place is very clean (even the restrooms were very clean). There were a ton of tables available including six roulette wheels. The majority of the tables had a dealer, even though it was slower inside, you could table hop with the hope that one table would be luckier (Alexis was the luckiest for me). All staff including her were very nice. Only taking a star away because they don't have free sodas from a soda fountain and the TVs by the sportsbook are positioned poorly. Too small and you are looking up the whole time. Edit... also huge thumbs up for not allowing people so smoke in this casino. You don't have to worry about the disgusting cigarette smoke filling the casino.
• JC

  Janet C

  6 days ago
  2.0
  Only giving a 2 star because the food is really good, and the food staff are really friendly. But even the food can't save the casino floor experience, when you get someone's nasty gum stuck on your phone and hair when playing on a slot machine that is a sign to never set foot inside that place again. I had to cut a piece of my hair, where the gum was stuck, im grateful the manager let my husband use the scissors so I did not have to have someone's nasty saliva the whole time while driving home. Threw my phone case away because could not get all the gum out. I know its not the casinos fault for that nasty peson, but making sure the machines/establishment are clean is really important on how people feel. I even threw away my players card because its useless now, never had anything similar happened at any other casino. The staff and manager did apologize for the incident but that did not make up for the fact that it happened.
• NM

  Nora Martinez

  Feb 20, 2026
  5.0
  Really enjoyed the food but over all the service that Elizangela provided was amazing. She was welcoming, friendly and very knowledgeable of the food, even suggested the cauliflower side dish which was amazing. I usually don’t leave review but I have had bad experiences in the past this was the best service I have had in a long time so I just wanted to share that. I ordered the salmon with risotto which, I enjoyed the salmon but risotto not so much but everything was good and I will definitely be coming back. Thanks
• SG

  Steve Gunning

  Feb 14, 2026
  1.0
  Myself and a fairly large group of about 150 people were planning on making a stop at your casino (as we will be travelling by on our way to Florida.) but, after just watching a video of your facility security asking a Canadian patron to leave the premises and trespassing Him for winning a few hands at Blackjack....Treating an honest customer like a criminal is absolutely disgusting and to further embarrass the gentleman with having a police officer there on stand-by. We definitely will be making other arrangement's for the trip's entertainment.
• LH

  Linda Holtz

  Feb 13, 2026
  5.0
  My first visit to American Place Casino was truly a memorable experience. From the vibrant atmosphere to the wide variety of games, excellent food, and welcoming environment, everything exceeded my expectations. My fiancé and I chose to dine at North Shore Steaks & Seafood, and the experience was exceptional from start to finish. While every aspect of our meal was impressive, one individual truly stood out — Jenny. She was the highlight of our evening. With her warm smile, engaging personality, and gracious attentiveness, she made us feel sincerely valued and cared for. She consistently checked in on us and brought such a positive, uplifting energy to the entire experience. Jenny is not only incredibly professional and personable, but she is also absolutely beautiful — truly a walking doll whose presence lights up the room. She is an extraordinary asset to your team. This company has truly struck gold with her. She deserves any recognition or raise that comes her way, as her professionalism, charm, and dedication significantly enhance the guest experience. We look forward to returning again soon when we are back in town.

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