At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being helpful, knowledgeable, and friendly, with several employees mentioned by name for their exceptional service.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences with Children
While some employees were kind to children, others were reported as unwelcoming, leading to negative experiences for families.
Pricing Concerns
Several reviews noted that the prices were perceived as high, with some customers expressing frustration over the cost of items.
Product Availability
Customers expressed disappointment over the limited stock of certain items, particularly specific brands and sizes.
TV
The Void
Feb 25, 2026
5.0
Great store for the great outdoors...F Walmart and Amazon, go here
SK
Stephanie Kalsow
Feb 21, 2026
1.0
DO NOT BRING YOUR KIDS TO THIS STORE. The lady is shoe department was very kind to our kids and brought out stickers. The other employee were quite the opposite. One employee came running out of back to tell our kids to stop running. We were right next to them. Also, no other customer in the store. I will not be back to this location. They are not friendly towards children. I did not buy anything from them and will shop elsewhere.
RK
Richard Kenealy
Jan 17, 2026
1.0
Truly loved going to this store! After buying a $450 jacket. My 4 year ago son sat on a bike that was on the floor. A employee asked him to get off. I returned the jacket. I will be spending my money elsewhere.
BK
Brittany Kokan
Jan 11, 2026
5.0
I had the best first experience in REI OPK! I don’t recall the First Gentleman who helped me in the hiking boots dept glasses with darker hair he was helpful and then Pam took over and she was AMAZING very knowledgeable and thorough and I could tell she really enjoys what she does. She answered all my questions and some in great detail! I then asked another gentleman for assistance with gloves and he was beyond kind and helpful, took his time and helped me . I don’t recall his name but he had a green hat on, glasses and braces! The vibe in the store was very relaxed and I didn’t feel as a burden or rushed as I would in MOST stores these days. I felt I was welcomed to take my time to shop and encouraged to. Thank you REI OPK I’m excited to return for my next purchase.
DH
Dave Hemminger
Dec 20, 2025
1.0
They no longer carry the Merrill Moab 3 shoe in the stores. I am looking for someone who has them in stock. I need to be measured for correct size
What types of products does REI in Orland Park specialize in?
REI offers quality outdoor gear, including camping, cycling, clothing, and ski equipment, plus its own award-winning REI brand products.
What are the operating hours for REI in Orland Park?
REI is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI in Orland Park offer curbside pickup or in-store shopping?
Yes, REI offers both curbside pickup and in-store shopping options.
What payment methods are accepted at REI in Orland Park?
REI accepts American Express, MasterCard, and Visa payment methods.
Where is REI located in Orland Park?
REI is located at 15515 S 95th Ave, Orland Park, IL 60462, USA.
Which outdoor gear brands does REI in Orland Park carry?
REI carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
How can I contact REI in Orland Park?
You can reach REI by phone at +1 708-675-8946 or visit their website at https://www.rei.com/stores/orland-park.
What dining options are near REI in Orland Park for after your shopping trip?
Nearby restaurants include LongHorn Steakhouse, Red Robin Gourmet Burgers, Bonefish Grill, Poke Bros, TGI Fridays, and Chick-fil-A, great for meals before or after your visit.
Are there any other outdoor or sporting goods stores close to REI in Orland Park?
Yes, nearby you can find another REI location and Cardinal Fitness of Orland Park, which offer various sporting goods and active life products.
Where can I get mobile phone services near REI in Orland Park?
T-Mobile stores are nearby REI, providing mobile phone accessories and telecommunications services.
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