At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being knowledgeable, friendly, and helpful, often going above and beyond to assist.
Product Availability
Some customers expressed disappointment over the lack of specific items in stock, particularly certain shoe models and outdoor gear.
Pricing
Several reviews noted that the prices are generally high, with some customers feeling that the quality justifies the cost, while others found it excessive.
Store Experience
The store was frequently described as clean and well-organized, although some customers reported negative experiences with staff interactions.
Mask Policy
The enforcement of mask-wearing during the pandemic received mixed reactions, with some customers appreciating the safety measures and others feeling uncomfortable with the approach.
BK
Brittany Kokan
2 days ago
5.0
I had the best first experience in REI OPK! I don’t recall the First Gentleman who helped me in the hiking boots dept glasses with darker hair he was helpful and then Pam took over and she was AMAZING very knowledgeable and thorough and I could tell she really enjoys what she does. She answered all my questions and some in great detail! I then asked another gentleman for assistance with gloves and he was beyond kind and helpful, took his time and helped me . I don’t recall his name but he had a green hat on, glasses and braces! The vibe in the store was very relaxed and I didn’t feel as a burden or rushed as I would in MOST stores these days. I felt I was welcomed to take my time to shop and encouraged to. Thank you REI OPK I’m excited to return for my next purchase.
DH
Dave Hemminger
Dec 20, 2025
1.0
They no longer carry the Merrill Moab 3 shoe in the stores. I am looking for someone who has them in stock. I need to be measured for correct size
KC
Kevin Calkins
Nov 2, 2025
5.0
Cool
CG
Clarence Greene
Oct 9, 2025
2.0
Very pricey. Sales are pricey to
BB
Barnacle Bill
Aug 17, 2025
5.0
I was just in here today for the first time. Employee “Giorgia” handled a return I had without flaw all the while being very courteous! I would soon meet employee “Frank” who was very knowledgeable about store merchandise, willing to demonstrate its assembly. Not all REI locations are created equal… it’s the employees who make u feel welcome and get u to return. The store was very clean and observed merchandise displayed well throughout! I definitely recommend this location and become a member if you aren’t already!! 👍👍😁🇺🇸🛶🏕️🧗🏽♂️🚵🏻♀️
What types of products does REI in Orland Park specialize in?
REI offers quality outdoor gear, including camping, cycling, clothing, and ski equipment, plus its own award-winning REI brand products.
What are the operating hours for REI in Orland Park?
REI is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI in Orland Park offer curbside pickup or in-store shopping?
Yes, REI offers both curbside pickup and in-store shopping options.
What payment methods are accepted at REI in Orland Park?
REI accepts American Express, MasterCard, and Visa payment methods.
Where is REI located in Orland Park?
REI is located at 15515 S 95th Ave, Orland Park, IL 60462, USA.
Which outdoor gear brands does REI in Orland Park carry?
REI carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
How can I contact REI in Orland Park?
You can reach REI by phone at +1 708-675-8946 or visit their website at https://www.rei.com/stores/orland-park.
What dining options are near REI in Orland Park for after your shopping trip?
Nearby restaurants include LongHorn Steakhouse, Red Robin Gourmet Burgers, Bonefish Grill, Poke Bros, TGI Fridays, and Chick-fil-A, great for meals before or after your visit.
Are there any other outdoor or sporting goods stores close to REI in Orland Park?
Yes, nearby you can find another REI location and Cardinal Fitness of Orland Park, which offer various sporting goods and active life products.
Where can I get mobile phone services near REI in Orland Park?
T-Mobile stores are nearby REI, providing mobile phone accessories and telecommunications services.