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The front of the REI store in Oakbrook Terrace, Illinois
Brand Certified

REI

4.3
(833 reviews)

Business Details

(630) 574-7700
https://www.rei.com/stores/oakbrook-terrace.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
17w160 22nd St, Oakbrook Terrace, IL
60181, United States

Hours

Reviews

4.3
833 reviews
5 stars
575
4 stars
106
3 stars
36
2 stars
28
1 star
88
  • MA
    Mariam Arain
    Feb 27, 2026
    3.0
    Products are great but like all the other previous reviews I have to take away stars due to poor customer service. The associate was very rude and snapped at me when I asked for help.
  • AC
    Alyssa Cholewinski
    Feb 27, 2026
    1.0
    We love REI in Colorado. Checked out this location when we were in town and were shocked at the poor customer service we received in the shoe department (his name might have been Cecil?). He kept contradicting us, was unfriendly, and every time we asked to try on a pair of shoes he came up with reasons he couldn’t bring them to us. We ultimately left the store without buying anything due to the terrible experience. Usually REi employees are so friendly and that was not the experience here.
  • DW
    Darwin Walk
    Feb 25, 2026
    5.0
    I went here for the first time with my son to get him fitted for trail running shoes and a pack for an upcoming hiking trip. Everyone was extremely helpful and we look forward to our next visit.
  • JK
    Jeffrey Kein
    Feb 17, 2026
    1.0
    When you go to check out the manager will push you to join their co-op and if you do not he will beraye you by telling you how much money you ste leaving on the table for the mostly Made in China profucts. IYou try to shop local and get burned. I will stick online purchases from now on.
  • 33
    3028jaymello
    Feb 11, 2026
    1.0
    Wow! Standing behind another gentleman that’s being help. An employee walks up and asks if he’s been helped. He says yes. And she proceeds to walk away like I’m not even here. Terrible customer service. I will never come here again for any cycling needs. I recommend going to Erik’s around the corner. Better selection anyway. And I will tell any who listen about REI. Never again.

Frequently Asked Questions About REI

What products and brands does REI offer?

REI offers quality outdoor gear and clothing, including award-winning REI brand products. They carry brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What are the store hours for REI at Oakbrook Terrace?

REI is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from REI

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Certified March 08, 2026Yext Knowledge Graph
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