At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Had a great experience picking up my new bike and gear yesterday. In total, four different employees helped me, and everyone was friendly, helpful, and professional.
A special thank you to the guy working in the back in the bike shop on Saturday afternoon around 5-6 PM. He helped install my new pedals and bottle cages, and he was extremely knowledgeable. It was clear he had a lot of experience. He took the time to explain what makes sense to add to a new bike, what might not be necessary right away, and the best way to position certain things. That kind of practical advice was really helpful when making decisions.
Really appreciate the help and the overall great experience!
JJ
J
Apr 28, 2026
4.0
Helpful staff with good knowledge. Kind of expensive.
MH
Marcin Hachaj
Apr 14, 2026
5.0
Best store ever . Don't forget to buy membership
SS
SD
Mar 21, 2026
5.0
The staff are friendly and give thoughtful recommendations without coming across as overly pushy or sales-driven.
AB
Abha Bahl
Mar 18, 2026
5.0
Friendly associates who are quite knowledgeable about the different products. Both REI’s I went to - Vernon Hills and Northbrook have a great selection of items.
REI specializes in quality outdoor gear and clothing, including their own award-winning REI brand, as well as top brands like The North Face, Patagonia, and Columbia.
Where is REI located?
REI is located at 888 Willow Road, Northbrook, IL 60062, USA.
What are the regular store hours for REI in Northbrook?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup services for customer convenience.
Which payment methods are accepted at REI?
REI accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
What categories of products and services does REI provide?
REI provides products and services in categories such as camping, bicycles, shoes, clothing, ski and snowboard gear, rock climbing, and outdoor activities.
Can I find coffee shops near REI in Northbrook?
Yes, WFM Coffee Bar is a nearby coffee shop where you can enjoy a coffee before or after visiting REI.
Are there any fitness or wellness locations near REI?
Massage Envy, offering massage and skincare services, is located nearby and can complement your outdoor activities with wellness treatments.
Where can I find shoe stores near REI?
Nearby shoe stores include Saucony and DSW Designer Shoe Warehouse, both within close proximity to REI for additional shoe shopping options.
Is there a place to get bicycle repair services near REI?
While REI itself offers bicycle repair, you can also explore nearby options, though specific nearby places for bicycle repair are not listed in the profile data.
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