Lucky Strike Chicago

Reviews

• JA

  jahari anderson

  2 days ago
  5.0
  I love this place & especially nick he’s so helpful excellent at customer service when you guys visit ask for nick for any questions..❤️
• AT

  Angie Trejo

  Feb 1, 2026
  4.0
  This place had a small area for arcade games which is what we were in for, by the time I used all of my credits I didn’t realize there was another whole section of games hidden in the back! The games were pretty fun and Nick was really nice in helping us out when it came to redeeming our points!
• SR

  Silvana Reyes

  Jan 31, 2026
  1.0
  Do not come to this place. They only care about money. They made us wait for an hour and a half, only to tell us at the end, “I apologize, I don’t know why someone told you that, but we don’t have any bowling lanes available.” Way too expensive and a complete waste of time for such a small place. Don’t go there. Most of the arcade machines are out of service.
• MM

  Matt

  Jan 10, 2026
  1.0
  Did a large team event here’s. 100% would never go back. The sales team isn’t connected at all with the team that’s running the event, and no one can explain what’s on the contract. We just heard — “we get a lot of complaints about that.” The waitress we had was outstanding, but the cleanup team literally sat in our space on the chairs and played the games we were charged for. They even knocked over our team’s drinks while they were playing the games. I guess we paid for an event for our team and for their team too — pretty upsetting when they charge you a 22% “event fee” (apparently doesn’t cover gratuity either which no one can explain). Again — would never recommend this spot for an event. So many better places nearby, and their team is totally uncoordinated.
• VV

  Vic

  Jan 8, 2026
  1.0
  The experience was terrible. The manager Trey was incredibly rude, disrespectful and unprofessional. My party had a reservation for a work event, when we arrived my coworker and I explained that we had a work tab and that we would be ordering drinks off that tab. He then explained we would have to order in a separate section of the bar. We did. However once we ordered he told us that we would have to put down a card for the entire party after we attempted to explain that our reservation was already created by our company. I put my card down but then asked if all the drinks could be put under the lane tab. The manager explained that he would not put them under our reservation tab because “The bartender wants her tip”. When I requested the tabs be combined, he attempted to pull me away from my coworkers and when I refused and asked what he wanted he said he didn’t want the conversation watched and referred to me as “aggressive” for requesting the tabs be combined. He then insinuated that my coworkers and I were attempting to steal food and drinks. He also got uncomfortably close to me when he was speaking. He made misogynistic comments about me to my coworker (saying “Women am I right?”), followed me around the bowling alley in an attempt to intimidate me into paying personally for the reservation and the food and drinks my other coworkers had ordered. This was after I explained that it was a company reservation with a separate card. One of my coworkers was made so uncomfortable by his disrespectful remarks about women that he left. Additionally our reservation was late as the lanes were not ready when we arrived at our scheduled time. Our server was perfectly lovely however and the woman and man running the counters at the arcade were very polite and sweet. I am certain they could give Trey and the bartender a lesson or two in customer service.

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