This profile is uncertified and using publicly sourced data
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Business Details
About
Casino
JUMP INTO THE THRILL
AT THE ONLY CASINO IN CHICAGO
Mingle with Lady Luck at the all-new Bally’s Chicago Casino at Medinah Temple. Find your favorite games of choice on our 34,000-square-foot gaming playground featuring nearly 800 state-of-the-art slots and 56 live-action table games, including Asian-style offerings. Must be 21+ with valid ID to enter.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.