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Hollywood Casino Aurora

3.7
(2808 reviews)
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Business Details

1 W New York St, Aurora, IL
60506, United States
(630) 801-1234
https://www.hollywoodcasinoaurora.com/
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About

CasinoPenn National Gaming
When most people are playing their favorite casino games, they have three concerns when it comes to food: Close, Fast, and Delicious! Take Two Deli guarantees all three. Enjoy the best sandwiches, hamburgers, hot dogs, and nachos in town, the perfect fix for a hungry winner.

Location

Hollywood Casino Aurora
1 W New York St, Aurora, IL
60506, United States

Hours

Reviews

3.7
2,808 reviews
5 stars
1,194
4 stars
582
3 stars
453
2 stars
204
1 star
375

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions with hosts and attendants.

Atmosphere

The casino's atmosphere received mixed reviews, with some describing it as outdated and in need of upgrades, while others enjoyed the vibe and cleanliness.

Payout Issues

Several reviews mentioned problems with payouts and verification processes, leading to frustrations among customers regarding their winnings.

Food and Dining

The food received positive feedback, with many customers enjoying their dining experiences and praising the quality of the meals.

Overall Experience

Customer experiences varied widely, with some expressing enjoyment and satisfaction, while others reported negative experiences and advised against visiting.
  • PR
    Patricia Ramirez
    2 days ago
    5.0
    Lugar. Limpió. Las. Personas. Que trabajan. Ai siempre. Muy atentos. Y. Amables. Muy lindas. Personas
  • GM
    Gus Mendoza
    Feb 8, 2026
    5.0
    Nice casino a little dated but I guess new casino being built so I understand why they wouldn’t update but it’s still fun to hang out and have some drinks Good promotions with Penn players card. They also have newer slot machines and friendly staff.
  • CH
    Cameron H.
    Feb 6, 2026
    1.0
    Fraudulent casino that will not pay you. Stay away from anything Penn entertainment. The gaming board knows about their fraud as well, will they do anything? What a low company to have people who lose everything to them and the greed to then fail to pay ones who win. Disgusting.
  • TB
    Toni Bacino
    Jan 27, 2026
    1.0
    Fraudulent casino owned by Penn Entertainment. They are refusing to pay me my winnings over fake excuses of verification of a 10.00 bank charge. Stay away, they are being investigated by the IL state police and internet crimes for refusal to pay based on loophole scams. They also have many fake reviews they like to post. Google all of their scams for Account locking and verification, bonus and promotion fraud, poor non existent customer service, devaluation of rewards, poor cleanliness, you name it, anything Penn Entertainment is trash, stay away, it will happen to you next.
  • AA
    Andy
    Jan 23, 2026
    5.0
    24/7 fun. Everything was excellent from food to ambiance. Definitely a place to go if you enjoy sports , the bar is filled with televisions!!! Clean bathrooms, lots of machines, craps tables, cards, and kind staff! Have a great time here and good luck!
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Frequently Asked Questions About Hollywood Casino Aurora

What is Hollywood Casino Aurora?

Hollywood Casino Aurora is a casino and entertainment venue established in 1993, offering gaming, dining, and event planning services in Aurora, IL.

Where is Hollywood Casino Aurora located?

Hollywood Casino Aurora is located at 1 W New York St, Aurora, Illinois, 60506, USA.

Brand Certified Facts from Hollywood Casino Aurora

Hollywood Casino Aurora partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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