Hobby Haven

4.6
542 reviews

About

Hobby Shop
Hobby Haven provides collectible RC cars, trucks, planes, trains, and more in Urbandale, IA. Nationwide shipping available!

Location

Hobby Haven
2575 86th St, Urbandale, IA
50322, United States

Hours

Reviews

4.6
542 reviews
5 stars
430
4 stars
62
3 stars
25
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of the staff, others reported experiences of being ignored or receiving rude service.

Product Selection

The store has a wide variety of hobby products, particularly for RC cars and model trains, but some customers noted a decrease in selection for certain items compared to previous years.

Store Atmosphere

Many customers enjoyed the friendly and engaging atmosphere, although some felt unwelcomed or overlooked during their visits.

Repair Services

Customers appreciated the repair services offered, with several positive mentions of staff assisting with troubleshooting and fixing issues.

Pricing

Prices are generally considered fair, but some customers found certain items to be on the expensive side.
  • DT
    David Turpen
    Oct 29, 2025
    5.0
    Excellent shop and very helpful staff I will be back
  • BB
    Bob
    Oct 21, 2025
    5.0
    Fun place to visit and shop. Looking for older Lego kits...they have them.
  • BW
    bill Whitten
    Aug 15, 2025
    5.0
    Lots to look at
  • JS
    John Swan
    Aug 9, 2025
    5.0
    If you’re interested in model railroading go to this place. Very nice staff and very helpful. They have a great selection and it’s fairly priced.
  • RT
    Rick Tegtmeier
    Aug 5, 2025
    5.0
    I had a young man who moved into our neighborhood within the last year. He has made friends with my grandson. This past Sunday we were talking about NASCAR and he told me had a RC car but it didn’t work. My grandson said I could fix it. So the challenge was on. I thought I had the problem identified and went to Hobby Haven. They checked out the part I took. It was fine. They told me if I had more issues to come back. I went back with the whole car. They diagnosed the problem and we got it fixed. I told them about the young man down the street who it was for. They spent extra time and effort to make sure all was good. They only charged me for the part I needed. Needless to say I will go back or recommend them. They were so helpful and awesome. Thanks Hobby Haven team.

Frequently Asked Questions About Hobby Haven

What types of products does Hobby Haven offer?

Hobby Haven offers collectible RC cars, trucks, planes, trains, model kits, tools and supplies, kites, puzzles, slot cars, metal detectors, and model rockets.

What are the store hours for Hobby Haven?

Hobby Haven is open Tuesday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. The store is closed on Mondays.