Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of the staff, others reported experiences of being ignored or receiving rude service.
Product Selection
The store has a wide variety of hobby products, particularly for RC cars and model trains, but some customers noted a decrease in selection for certain items compared to previous years.
Store Atmosphere
Many customers enjoyed the friendly and engaging atmosphere, although some felt unwelcomed or overlooked during their visits.
Repair Services
Customers appreciated the repair services offered, with several positive mentions of staff assisting with troubleshooting and fixing issues.
Pricing
Prices are generally considered fair, but some customers found certain items to be on the expensive side.
DT
David Turpen
Oct 29, 2025
5.0
Excellent shop and very helpful staff I will be back
BB
Bob
Oct 21, 2025
5.0
Fun place to visit and shop. Looking for older Lego kits...they have them.
BW
bill Whitten
Aug 15, 2025
5.0
Lots to look at
JS
John Swan
Aug 9, 2025
5.0
If you’re interested in model railroading go to this place. Very nice staff and very helpful. They have a great selection and it’s fairly priced.
RT
Rick Tegtmeier
Aug 5, 2025
5.0
I had a young man who moved into our neighborhood within the last year. He has made friends with my grandson. This past Sunday we were talking about NASCAR and he told me had a RC car but it didn’t work. My grandson said I could fix it. So the challenge was on. I thought I had the problem identified and went to Hobby Haven. They checked out the part I took. It was fine. They told me if I had more issues to come back.
I went back with the whole car. They diagnosed the problem and we got it fixed. I told them about the young man down the street who it was for. They spent extra time and effort to make sure all was good. They only charged me for the part I needed. Needless to say I will go back or recommend them. They were so helpful and awesome. Thanks Hobby Haven team.
Hobby Haven offers collectible RC cars, trucks, planes, trains, model kits, tools and supplies, kites, puzzles, slot cars, metal detectors, and model rockets.
What are the store hours for Hobby Haven?
Hobby Haven is open Tuesday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. The store is closed on Mondays.
Where is Hobby Haven located?
Hobby Haven is located at 2575 86th St, Urbandale, IA 50322, United States.
Does Hobby Haven provide nationwide shipping?
Yes, Hobby Haven offers nationwide shipping for their products.
Which brands can I find at Hobby Haven?
Hobby Haven carries brands including Horizon Hobby, Traxxas, Arrma, Pro Boat, and Team Associated.
What payment options are accepted at Hobby Haven?
Hobby Haven accepts American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I contact Hobby Haven?
You can contact Hobby Haven by phone at +1 515-276-8785 or via email at hobbyhaven2@gmail.com.
What is a popular nearby racetrack to visit when shopping at Hobby Haven?
The RC Track is a nearby race track that hobby enthusiasts might enjoy visiting before or after shopping at Hobby Haven.
Are there dining options close to Hobby Haven?
Yes, nearby dining options include Taki Japanese Steakhouse for Japanese cuisine, Scornovacca's Urbandale for Italian food, and Tasty Tacos for Mexican dishes.
Where can I get beauty and spa services near Hobby Haven?
Beauty and spa services near Hobby Haven are available at Pamala Gilmore Salon at Elements, Hair by Ashley Haack, Shivonne Pope At Elements Salon, Elements Salon & Studios, Great Clips, and Sun Tan City.