We had a great in store experience but the booking process for trips was not good at all. We tried to get on a snorkeling trip. It was initially cancelled then rebooked for the next day told it would be cancelled asked for a refund but it didn’t get cancelled and they called us to tell us we didn’t make it 5 minutes before leaving. Bummed we missed it so we got rebooked for the next morning but after booking they emailed us to change the time and now we can no longer go.
AA
Anthony A
Aug 22, 2025
5.0
Friendly service from the gentleman at the counter even early in the morning. I was there around 9 am. Helpful and informative.
TD
Tsalee D
May 8, 2025
5.0
Impeccable customer service at this location. Store employee made it so easy to get my rental taken cared of and treated me with the best aloha spirit. A big shaka to this location definitely getting rentals here till my next rendezvous in town. Mahalo!
HB
Hannah Bibeault
Feb 23, 2025
5.0
As a Christmas gift we were looking into a new Boss Frog t-shirt. Not planning on visiting Hawaii in the near future, we were looking online for more information. After multiple research attempts in locating available merchandise, we weren’t able to find what we were looking for. Fortunately, we got into contact with Jenn, a phone agent, who was a huge help! She quickly and efficiently provided us with the different design and sizing options that were available to us, and was so clear and quick in her communication! When the shirt came in we were thrilled to see that it was exactly as pictured, and that it would be the perfect gift! Thank you Jenn for all of your help!
MX
Michelle Xie
Jan 5, 2024
5.0
Great service, but could do with some renovation. We got tickets to a whale seeing trip and the staff was so friendly and chill!
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals in Ma'alaea Harbor?
Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 7:00 AM to 3:00 PM.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
The store is located at 300 Ma'alaea Rd, Building 2, Shop #2N, Wailuku, HI 96793, in the Ma'alaea Harbor neighborhood.
What types of rentals and services does Boss Frog's provide?
Boss Frog's offers rentals for snorkel gear, bikes, beach equipment, jet skis, and also sells diving and snorkeling equipment.
What payment methods are accepted at Boss Frog's Snorkel, Bike & Beach Rentals?
They accept VISA credit cards for payment.
Does Boss Frog's Snorkel, Bike & Beach Rentals provide wheelchair accessible facilities?
Yes, they have wheelchair accessible parking and restrooms available on site.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals?
You can call them at +1 808-242-0088 or email at bossfrogjr@gmail.com.
Is there an exclusive online offer for snorkel gear rentals at Boss Frog's?
Yes, Boss Frog's offers an exclusive online offer for snorkel gear rentals available on their website.
What nearby restaurants can I visit after renting gear from Boss Frog's in Ma'alaea Harbor?
Nearby restaurants include TacosWey Maui, SushimeeHi, Tante's Fishmarket Restaurant and Bar, and Seascape Maalaea Restaurant, perfect for enjoying a meal after your rental.
What local attractions near Boss Frog's offer marine experiences?
Nearby marine attractions include Ocean Odyssey - Pacific Whale Foundation for boat tours and Malolo Molokini Snorkeling Tours to explore snorkeling adventures.
Are there any facilities nearby Boss Frog's for shopping or picking up local gifts?
Yes, you can visit Maui Gift Outlet, Maui Island Treasure, and Heart of Maui nearby for flowers, gifts, and home goods.