Toan and other staff members received high praise for their exceptional customer service, knowledge, and friendliness, making customers feel welcomed and well-informed.
Equipment Quality
Customers consistently noted the high quality of the rental equipment, particularly snorkel gear, which enhanced their overall experience.
Helpful Recommendations
Staff provided valuable tips on snorkeling spots, local dining, and activities, contributing to a memorable vacation for many customers.
Mixed Experiences
While most reviews were positive, a few customers reported negative interactions with staff, highlighting inconsistency in service quality.
MM
Mat
Dec 19, 2025
1.0
After watching us snorkel, my wife wanted to join us and rented gear from this shop because it was close to our condo. Staff was friendly but their snorkel gear is sub par. The biggest problem was a flexible snorkel that flopped around and would kink...not great for a beginner! My wife was so frustrated with the equipment that she gave up on even trying snorkeling, even opting not to use the rigid snorkel that I had rented from a different rental store. When my wife returned the rental gear and informed the staff of the issues, they were dismissive and not concerned about her frustrations. Consider going elsewhere!
SG
Sarah Green
Oct 27, 2025
5.0
Toan was the best! His kindness and guidance for us on our honeymoon helped us make our trip amazing!
BA
Blake Aceves
Oct 23, 2025
5.0
Toan was the best attendant we’ve had at a Boss Frog’s! He was so attentive with everything and if you give him the time (very worth it) he’ll tell you everything you need to know about being in Maui from snorkel spots to the best eats. Now that we’re at the end of this trip we can say, his recommendations were spot on too!
BJ
Bobbie Jean
Oct 18, 2025
5.0
We stopped by to rent beach chairs but received so much more! Toan was so knowledgeable about the area and he was fun too. We now have a better "plan" for our stay on Maui. Thanks, Toan!!
Daryl and Bobbie from Missouri
KK
Kar Kar
Oct 5, 2025
5.0
Boss Frogs Kahana is hands-down the best rental spot while staying in Kaanapali. Toan met us with a friendly greeting, took the time to measure our snorkel gear, and gave us detailed instructions for the best snorkeling experience. Will surely rent here again on future trips!
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
It is located at Kahana Manor, 4310 Lower Honoapiilani Road, Lahaina, HI 96761, US.
What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals?
The store is open every day from 8:00 AM to 5:00 PM.
What types of rentals and services does Boss Frog's offer?
Boss Frog's offers rentals for snorkeling gear, bikes, beach equipment, jet skis, canoes, kayaks, and boats, along with surfing and paddleboarding services.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals?
You can reach them at +1 808-669-6700 or toll-free at +1 888-700-3764. Their email is bossfrogjr@gmail.com.
Does Boss Frog's accept credit card payments?
Yes, Boss Frog's accepts VISA as a payment option.
Is Boss Frog's wheelchair accessible?
The store does not have wheelchair accessible restrooms, but onsite services are available.
Is there a current update on Lahaina fire status affecting Boss Frog's?
The status of the Lahaina fire is unknown; they will provide updates as soon as more information is available.
What nearby hiking trail can I visit before or after renting at Boss Frog's?
You can explore the Mahana Ridge Trail, a nearby park and hiking trail perfect for outdoor activities.
Where can I find dining options near Boss Frog's Snorkel, Bike & Beach Rentals?
Dollie’s Pub and Cafe, a nearby pizza restaurant and bar, is a great place to enjoy a meal close to Boss Frog's.
Are there other snorkeling or diving centers near Boss Frog's?
Yes, Destination Diving and Snorkel Maui is a nearby diving center that offers scuba diving and snorkeling services.