Boss Frog's Snorkel, Bike & Beach Rentals

4.7
141 reviews

About

Other Water SportsWater Board SportsBicycle Rental Service

Details

  • Onsite servicesAvailable
  • Wheelchair accessible restroomNot available

Location

Boss Frog's Snorkel, Bike & Beach Rentals
Kahana Manor, 4310 Lower Honoapiilani Road, Lahaina, HI
96761, United States

Hours

Reviews

4.7
141 reviews
5 stars
123
4 stars
6
3 stars
2
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Toan and other staff members received high praise for their exceptional customer service, knowledge, and friendliness, making customers feel welcomed and well-informed.

Equipment Quality

Customers consistently noted the high quality of the rental equipment, particularly snorkel gear, which enhanced their overall experience.

Helpful Recommendations

Staff provided valuable tips on snorkeling spots, local dining, and activities, contributing to a memorable vacation for many customers.

Mixed Experiences

While most reviews were positive, a few customers reported negative interactions with staff, highlighting inconsistency in service quality.
  • MM
    Mat
    Dec 19, 2025
    1.0
    After watching us snorkel, my wife wanted to join us and rented gear from this shop because it was close to our condo. Staff was friendly but their snorkel gear is sub par. The biggest problem was a flexible snorkel that flopped around and would kink...not great for a beginner! My wife was so frustrated with the equipment that she gave up on even trying snorkeling, even opting not to use the rigid snorkel that I had rented from a different rental store. When my wife returned the rental gear and informed the staff of the issues, they were dismissive and not concerned about her frustrations. Consider going elsewhere!
  • SG
    Sarah Green
    Oct 27, 2025
    5.0
    Toan was the best! His kindness and guidance for us on our honeymoon helped us make our trip amazing!
  • BA
    Blake Aceves
    Oct 23, 2025
    5.0
    Toan was the best attendant we’ve had at a Boss Frog’s! He was so attentive with everything and if you give him the time (very worth it) he’ll tell you everything you need to know about being in Maui from snorkel spots to the best eats. Now that we’re at the end of this trip we can say, his recommendations were spot on too!
  • BJ
    Bobbie Jean
    Oct 18, 2025
    5.0
    We stopped by to rent beach chairs but received so much more! Toan was so knowledgeable about the area and he was fun too. We now have a better "plan" for our stay on Maui. Thanks, Toan!! Daryl and Bobbie from Missouri
  • KK
    Kar Kar
    Oct 5, 2025
    5.0
    Boss Frogs Kahana is hands-down the best rental spot while staying in Kaanapali. Toan met us with a friendly greeting, took the time to measure our snorkel gear, and gave us detailed instructions for the best snorkeling experience. Will surely rent here again on future trips!

Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals

Where is Boss Frog's Snorkel, Bike & Beach Rentals located?

It is located at Kahana Manor, 4310 Lower Honoapiilani Road, Lahaina, HI 96761, US.

What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals?

The store is open every day from 8:00 AM to 5:00 PM.