Business Details
About
Other Water SportsWater Board SportsBicycle Rental Service
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Boss Frog's Snorkel, Bike & Beach Rentals
1221 Honoapiilani Highway, Lahaina, HI
96761, United States
Hours
Reviews
4.5
106 reviews
5 stars
93
4 stars0
3 stars1
2 stars
2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members like Michele, Wes, and Butterfly received high praise for their helpfulness and friendliness, providing excellent service and local recommendations.
Equipment Quality
Customers reported satisfaction with the snorkel gear and other rental equipment, noting it was well-maintained and reasonably priced.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported rude behavior from certain staff members, leading to negative experiences.
Value for Money
Several customers appreciated the competitive pricing for rentals and packages, although some felt pressured into upselling or found prices higher than advertised.
Store Environment
The store was described as well-stocked and convenient, but there were instances of poor service due to staff shortages or inattentiveness.
- DWDaniel WoodSep 28, 20255.0Lorenzo really crushed it for us! we got great boards at a great price and he gave us a ton of great tips too. thank you Boss Frog and Lorenzo!
- FRFaith RidgeSep 11, 20251.0I don’t normally review places even if the service is bad but man, the guy who works here was extremely rude. At first when I wanted to rent the budget snorkels he already seemed upset but I thought whatever. Honestly had a great time with the gear even the budget gear was awesome but I went to return it same day and he was pissed as soon as he saw me… I started putting the gear in the buckets and he came over and said “wow did you guys swim in the ocean or the beach? Is this how you treat your own stuff?” Mind you, the sand here sticks to EVERYTHING we realized and we did try to get it off but we don’t have control over a lot of stuff at the moment and we have kids so the hotel we stayed at doesn’t have outdoor hoses or anything. If we were at home then of course I’d try harder. I left shaking because of how blatantly rude he was.
- JLJosephine LeAug 28, 20255.0We stopped by here to buy snorkel masks, higher quality than the cheap Walmart ones we’d been using for years. We were assisted by a staff member named Bear who was super helpful!! He suggested select snorkel gear brands, guidance for appropriate mask fit, how to return rental gear after-hours, and gave us recommendations for ideal snorkel spots around Maui. We also rented fins for our trip which was super cheap—about $1.50/day? Even better deal if you rent for a week or more. We’re so excited to use our new snorkel gear. Thanks Bear, we really appreciated your help!
- SLSarah LaneAug 18, 20255.0Excellent customer service with Noodle. He answered all of our questions and was very personable.
- VSVicky ScottiAug 14, 20255.0Noodle is the man. We came in this morning and got exactly what we needed plus a side of local recommendations and aloha! Mahalo, Victoria & Derek
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
Boss Frog's Snorkel, Bike & Beach Rentals is located at 1221 Honoapiilani Highway, Lahaina, HI 96761, USA.
What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals?
Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 8:00 AM to 5:00 PM.
What types of equipment can I rent at Boss Frog's Snorkel, Bike & Beach Rentals?
You can rent snorkel gear, bikes, surfboards, paddleboards, and other water sports equipment at Boss Frog's Snorkel, Bike & Beach Rentals.
Does Boss Frog's accept credit cards for payment?
Yes, Boss Frog's accepts VISA for payments.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, Boss Frog's provides wheelchair accessible restrooms and onsite services.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals?
You can contact them via the main phone number +1 808-661-5995 or email at bossfrogjr@gmail.com.
Are there any nearby ATMs to Boss Frog's Snorkel, Bike & Beach Rentals?
Yes, nearby ATMs include Coinme, Coinstar Kiosk – Bitcoin ATM, The Exchange Network, Bank of Hawaii ATM, and First Hawaiian Bank ATM, making it convenient to withdraw cash before renting gear.
What nearby dining options are available around Boss Frog's Snorkel, Bike & Beach Rentals?
Nearby dining options include Denny's, Lahaina Thai Ono, Lahaina Sushi Ko, and ZENSHI Handcrafted Sushi, great for a meal before or after your water sports activities.
Are there any shopping centers close to Boss Frog's?
Yes, Lahaina Cannery is a nearby shopping center where you can explore various shops before or after your rental experience.
Can I find other related stores near Boss Frog's Snorkel, Bike & Beach Rentals?
Yes, nearby stores include Big Daddy Surf Shop and Hawaiian Island Creations for surf gear, Crazy Shirts and Serendipity Maui for clothing, and Maui Island Creations for gifts.