Toan received numerous accolades for his friendly, knowledgeable, and accommodating service, making a significant positive impact on customers' experiences.
Equipment Quality
Customers praised the snorkeling and beach gear for being well-maintained and reasonably priced, enhancing their overall experience.
Helpful Recommendations
Staff provided valuable tips on snorkeling locations and other local activities, contributing to memorable experiences for visitors.
Mixed Experiences
While many reviews highlighted excellent service, there were isolated incidents of poor customer service from some staff members, leading to negative experiences for a few customers.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences at Boss Frog's, recommending it as a go-to rental shop in Maui.
DC
Daniel Cadieux
1 day ago
5.0
We had an excellent experience at Snorkel Bob! The shop itself is very well-organized and welcoming, making it easy to find what we needed. The customer service was outstanding—the lady who helped us went out of her way to answer all our questions and was incredibly kind and patient. Prices are very fair, especially considering the quality of the equipment and service. We felt really well taken care of and appreciated the friendly, helpful atmosphere. It’s definitely a place we would recommend to anyone looking for snorkeling gear, and we will absolutely be coming back on our next trip!
TR
T Rhoades
Nov 9, 2025
5.0
Great service!
SK
Sarah Kelley
Nov 2, 2025
5.0
This location was great!! The woman working there was very helpful and gave us lots of great ideas for our trip. She helped get us snorkel gear, boogie board and also a map and showed us some of the best places to snorkel. She was great!!
CB
Cheri Black
Oct 15, 2025
5.0
Toan was sooo accommodating, friendly and efficient. Everything fit like a glove! I will always rent from him from now on... even if I'm on another island!😄
KZ
K Z
Oct 8, 2025
5.0
We went to the location near the Honokowai beach park. We rented snorkel gear, GoPro and an umbrella for the week. Toan was super helpful getting us all set up. We got some suggestions for snorkel locations, a snorkel trip and any other info we were curious about, Toan had an answer. Thank you. We had a blast!
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals in Maui?
Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 8:00 AM to 5:00 PM.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located in Lahaina, Maui?
The business is located at 3636 Lower Honoapiilani Road, Lahaina, HI 96761, USA.
What types of equipment can I rent at Boss Frog's Snorkel, Bike & Beach Rentals?
You can rent snorkel gear, bicycles, surfboards, paddleboards, and other water sports equipment.
Does Boss Frog's offer any online rental deals?
Yes, there is an exclusive online offer for snorkel gear rental available through their website.
What payment methods are accepted at Boss Frog's Snorkel, Bike & Beach Rentals?
They accept VISA credit cards as a payment option.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, they have wheelchair accessible restrooms and onsite services available.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals?
You can call them at +1 808-665-1200 or email at bossfrogjr@gmail.com.
Are there any places to eat near Boss Frog's Snorkel, Bike & Beach Rentals?
Yes, nearby dining options include Pau Bakery for breakfast and brunch, Maui Fiesta Market for healthy meals, and Bad Ass Coffee of Hawaii for coffee and light fare.
Where can I shop for souvenirs or gifts near Boss Frog's Snorkel, Bike & Beach Rentals?
You can visit Island Living Gifts for souvenirs and flowers, or Aunties Jewelry Stand for jewelry and gifts, both located nearby.
What are some nearby attractions or services to Boss Frog's Snorkel, Bike & Beach Rentals that visitors might find useful?
Nearby attractions and services include the Maui Massage and Wellness LLC for relaxation, Honokowai Beach Park for outdoor recreation, and Boss Frog's Dive & Surf - Ka'anapali for additional water activities.