Customers consistently praised the friendly and helpful staff, particularly highlighting Toan and Katie for their exceptional service and local knowledge.
Equipment Quality
The snorkeling and beach gear received positive feedback for being well-maintained and reasonably priced, with many customers appreciating the quality of the equipment.
Helpful Recommendations
Staff provided valuable tips on snorkeling locations and other activities, enhancing the overall experience for customers.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to customer service, particularly with one staff member, indicating inconsistency in service quality.
AP
Akshara Palanisamy
Dec 25, 2025
5.0
We rented out equipment at the Kona location and it was awesome! Danny was incredibly helpful, patient, and gave us great recommendations !!
DC
Daniel Cadieux
Nov 23, 2025
5.0
We had an excellent experience at Snorkel Bob! The shop itself is very well-organized and welcoming, making it easy to find what we needed. The customer service was outstanding—the lady who helped us went out of her way to answer all our questions and was incredibly kind and patient. Prices are very fair, especially considering the quality of the equipment and service. We felt really well taken care of and appreciated the friendly, helpful atmosphere. It’s definitely a place we would recommend to anyone looking for snorkeling gear, and we will absolutely be coming back on our next trip!
TR
T Rhoades
Nov 9, 2025
5.0
Great service!
SK
Sarah Kelley
Nov 2, 2025
5.0
This location was great!! The woman working there was very helpful and gave us lots of great ideas for our trip. She helped get us snorkel gear, boogie board and also a map and showed us some of the best places to snorkel. She was great!!
CB
Cheri Black
Oct 15, 2025
5.0
Toan was sooo accommodating, friendly and efficient. Everything fit like a glove! I will always rent from him from now on... even if I'm on another island!😄
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals in Maui?
Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 8:00 AM to 5:00 PM.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located in Lahaina, Maui?
The business is located at 3636 Lower Honoapiilani Road, Lahaina, HI 96761, USA.
What types of equipment can I rent at Boss Frog's Snorkel, Bike & Beach Rentals?
You can rent snorkel gear, bicycles, surfboards, paddleboards, and other water sports equipment.
Does Boss Frog's offer any online rental deals?
Yes, there is an exclusive online offer for snorkel gear rental available through their website.
What payment methods are accepted at Boss Frog's Snorkel, Bike & Beach Rentals?
They accept VISA credit cards as a payment option.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, they have wheelchair accessible restrooms and onsite services available.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals?
You can call them at +1 808-665-1200 or email at bossfrogjr@gmail.com.
Are there any places to eat near Boss Frog's Snorkel, Bike & Beach Rentals?
Yes, nearby dining options include Pau Bakery for breakfast and brunch, Maui Fiesta Market for healthy meals, and Bad Ass Coffee of Hawaii for coffee and light fare.
Where can I shop for souvenirs or gifts near Boss Frog's Snorkel, Bike & Beach Rentals?
You can visit Island Living Gifts for souvenirs and flowers, or Aunties Jewelry Stand for jewelry and gifts, both located nearby.
What are some nearby attractions or services to Boss Frog's Snorkel, Bike & Beach Rentals that visitors might find useful?
Nearby attractions and services include the Maui Massage and Wellness LLC for relaxation, Honokowai Beach Park for outdoor recreation, and Boss Frog's Dive & Surf - Ka'anapali for additional water activities.