Many customers praised the friendly and helpful staff, particularly mentioning individuals like Dave, Christine, and Mike for their exceptional service and local insights.
Equipment Quality
The snorkeling gear was generally reported as clean, well-maintained, and reasonably priced, although some customers noted issues with specific items.
Mixed Experiences
While most reviews were positive, there were notable complaints about rude staff and poor customer service in some instances, indicating inconsistency in service quality.
Helpful Recommendations
Customers appreciated the staff's recommendations for snorkeling spots and other activities, enhancing their overall experience.
Pricing
The business was frequently recognized for offering competitive prices on rentals and activities, making it an attractive option for visitors.
CD
Corin Denington
Oct 18, 2025
5.0
Friendly and helpful staff. My fiancé and I rented snorkel gear from Boss Frog’s and walked away confidently in the gear and the recommended spots based on their daily snorkel report. Thanks to Boss Frog’s we saw plenty of beautiful fish and sea turtles!
BH
Brad Hunter
Oct 18, 2025
5.0
Great prices and the snorkeling gear worked out well. Gave us some good pointers on where to go nearby and very friendly.
OG
OMRAN GDARA
Sep 5, 2025
5.0
Bear was phenomenal and knowledgeable about all things snorkeling and snorkel gear!
AE
Alan Evans
Aug 11, 2025
5.0
Amazing customer service. Good prices and quality gear. Come back each trip!
MH
Marisa, Jason Hershey
Aug 4, 2025
5.0
Super friendly service and a quick and painless rental checkout
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What types of equipment and rentals does Boss Frog's Snorkel, Bike & Beach Rentals offer?
Boss Frog's offers rentals for snorkeling gear, bicycles, surfboards, and other water sports equipment, including paddleboarding and scuba diving accessories.
What are the operating hours of Boss Frog's Snorkel, Bike & Beach Rentals?
The store is open every day from 8:00 AM to 5:00 PM.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
It is located in Maui, in Napili Plaza at 5095 Napilihau Street, Lahaina, HI 96761.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals by phone and email?
You can call them at +1 808-669-4949 or toll-free at +1 888-700-3764, and email at bossfrogjr@gmail.com.
Does Boss Frog's Snorkel, Bike & Beach Rentals accept credit cards and what payment options are available?
Yes, they accept VISA and credit cards, and also debit cards. They do not require cash only payments.
Does Boss Frog's Snorkel, Bike & Beach Rentals provide facilities for wheelchair users?
Yes, the store has wheelchair accessible parking and restrooms to accommodate wheelchair users.
Is Boss Frog's Snorkel, Bike & Beach Rentals a welcoming space for LGBTQ customers?
Yes, they welcome LGBTQ customers and are a transgender safe space.
What nearby dining options are available when visiting Boss Frog's in Napili Plaza?
Nearby restaurants include Joey's Kitchen, a Filipino and Asian restaurant, Maui Tacos for Mexican and Hawaiian cuisine, and Mama's Ribs and Rotisserie offering American barbecue and café options.
Are there any nearby shopping and boutique stores near Boss Frog's to visit?
Yes, nearby you can find Blue Maui Clothing, Lucky Cat Provisions boutique, and the shopping center Napili Plaza itself, which offers a variety of retail options.
What local activities and services are available close to Boss Frog's Snorkel, Bike & Beach Rentals?
Nearby you can enjoy Shangri-La Sailing Charter for sailing adventures, as well as services like Lahaina Healing Center spa, Island Time Tattoo studio, and professional event planning with Dolphin Dream Weddings.