Pedego Electric Bikes Poipu

Reviews

• DR

  Dave Roche

  Dec 4, 2023
  1.0
  My wife has always wanted to rent a tandem bike, and I was finally going to indulge her on our last trip to Kauai. When I called Shawn at Pedego to arrange this, he discouraged us getting a tandem and said instead he would rent us two bikes for the price of a tandem. We got to the shop and needed to wait about 20 minutes for him to show up to open the shop to give us our bikes. He took my credit card and processed the payment without letting me see what he was charging. We rode to Spouting Horn and I pulled up the charge on my phone and sure enough he had charged us full price for two bikes, despite the deal he offered us. I called him up and once he finally answered, I told him he overcharged me and he said he would refund the difference, but he never ever did. This was super disappointing and really put a damper on what should have been a Fun day. I’d recommend not renting from Pedego if you appreciate an honest proprietor and good customer service.
• II

  Izzy

  Dec 13, 2021
  5.0
  Super easy to rent a bike here, we were in and out in less than 10 minutes. We rented non-electric cruisers. They weren’t in perfect shape but we had no issues and they were exactly what we needed. We were running a bit behind at drop off and Mark was really laid back about it. Definitely recommend renting a bike from here, it was a cool way to see more of the island outside of the resort area.
• AV

  alex vagle

  Jul 29, 2021
  5.0
  All killer no filler. We had a flat and they had a bike mechanic meet us in 10 minutes. 10/10 would recommend to a friend.
• HS

  Henry Stebner

  Feb 27, 2020
  5.0
  As my brother said "it's a game changer" once you ride one you're never what to go back to a non electric bike. Shawn was awesome, and from booking to pickup and return our experience at his shop was great.

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