Boss Frog's Snorkel, Bike & Beach Rentals

4.5
158 reviews

About

Other Water SportsWater Board SportsBicycle Rental Service

Details

  • Wheelchair accessible restroomAvailable

Location

Boss Frog's Snorkel, Bike & Beach Rentals
2395 S Kihei Road, Kihei, HI
96753, United States

Hours

Reviews

4.5
158 reviews
5 stars
128
4 stars
9
3 stars
4
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Michele, Bear, and Orron.

Pricing Issues

Some customers reported dissatisfaction with pricing practices, including claims of false advertising and higher-than-expected charges for rentals.

Equipment Quality

Overall, customers found the rental equipment to be in good condition and suitable for their needs, with some noting the affordability of the gear.

Mixed Experiences

While many reviews were positive, there were instances of poor service and unprofessional behavior from certain staff members, leading to a few negative experiences.
  • KS
    karan shah
    1 day ago
    5.0
    Great experience, best price. Their payment system was not working yet they gave me the equipment
  • LT
    Laura Tretter
    Nov 2, 2025
    5.0
    Great customer service and tips about the area. Thanks Michelle!
  • KB
    Katie B
    Oct 26, 2025
    2.0
    False advertising. They claim you'll get 2 for 1 snorkel sets, but if you get two sets they'll charge you the same per set as a single for week (i.e. instead of 2 for $35, it's 2 for $70). They also charge more on retail items than the posted prices in the store (post card sets coat double). Actual snorkel gear was fine. But given the shady pricing id recommend going elsewhere that also offers deals and low cost gear.
  • JJ
    Joyce Johnston
    Oct 26, 2025
    5.0
    The best of the best we are happy that we met Bear at Boss Frogs Snorkle in Kihei, Maui as he helped us with excellent customer service. Bear was extremely knowledgeable, informative and friendly while explaining the snorkle gear, how to use it and where to go. We highly recommend Boss Frogs and we thank you for hiring the best!
  • CG
    cameron grier
    Oct 7, 2025
    5.0
    Just rented equipment from Bear he was super helpful gave us lots of advice on the equipment and where to snorkel. Would highly recommend. Thanks Bear!

Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals

Where is Boss Frog's Snorkel, Bike & Beach Rentals located?

Boss Frog's Snorkel, Bike & Beach Rentals is located at 2395 S Kihei Road, Maui, at Dolphin Plaza, Kihei, HI 96753, USA.

What are the opening hours of Boss Frog's Snorkel, Bike & Beach Rentals?

Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 8:00 AM to 5:00 PM.