Business Details
About
Other Water SportsWater Board SportsBicycle Rental Service
Details
- Wheelchair accessible restroomAvailable
Location
Boss Frog's Snorkel, Bike & Beach Rentals
2395 S Kihei Road, Kihei, HI
96753, United States
Hours
Reviews
4.5
157 reviews
5 stars
127
4 stars
9
3 stars
4
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Bear, Michele, and Orron.
Pricing Issues
Some customers reported dissatisfaction with pricing practices, including false advertising on rental deals and higher-than-expected charges for items.
Equipment Quality
Overall, customers found the rental equipment to be in good condition and suitable for their needs, with many expressing satisfaction with the snorkel gear.
Mixed Experiences
While many reviews were positive, some customers reported poor service experiences, including unacknowledged waits and rude interactions.
Reservation Problems
Several customers experienced issues with the online reservation system, leading to frustration and confusion regarding gear availability.
- LTLaura TretterNov 2, 20255.0Great customer service and tips about the area. Thanks Michelle!
- KBKatie BOct 26, 20252.0False advertising. They claim you'll get 2 for 1 snorkel sets, but if you get two sets they'll charge you the same per set as a single for week (i.e. instead of 2 for $35, it's 2 for $70). They also charge more on retail items than the posted prices in the store (post card sets coat double). Actual snorkel gear was fine. But given the shady pricing id recommend going elsewhere that also offers deals and low cost gear.
- JJJoyce JohnstonOct 26, 20255.0The best of the best we are happy that we met Bear at Boss Frogs Snorkle in Kihei, Maui as he helped us with excellent customer service. Bear was extremely knowledgeable, informative and friendly while explaining the snorkle gear, how to use it and where to go. We highly recommend Boss Frogs and we thank you for hiring the best!
- CGcameron grierOct 7, 20255.0Just rented equipment from Bear he was super helpful gave us lots of advice on the equipment and where to snorkel. Would highly recommend. Thanks Bear!
- BEByron EnglishOct 4, 20255.0Reserved our items online, and pickup was quick and exactly what we wanted. The shop was close to our timeshare, put together well, and the employee was very friendly 🤙
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
Boss Frog's Snorkel, Bike & Beach Rentals is located at 2395 S Kihei Road, Maui, at Dolphin Plaza, Kihei, HI 96753, USA.
What are the opening hours of Boss Frog's Snorkel, Bike & Beach Rentals?
Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 8:00 AM to 5:00 PM.
What types of rentals and services does Boss Frog's Snorkel, Bike & Beach Rentals offer?
The business offers snorkel gear, bicycles, surfboards, paddleboards, and related water sports equipment rentals and sales.
What payment options are accepted at Boss Frog's Snorkel, Bike & Beach Rentals?
They accept VISA as a payment option.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, the location has wheelchair accessible restrooms.
Does Boss Frog's Snorkel, Bike & Beach Rentals have any online offers?
Yes, they have an exclusive online offer for snorkel gear rental available through their website.
Can I follow Boss Frog's Snorkel, Bike & Beach Rentals on social media?
Yes, you can follow them on Facebook at https://www.facebook.com/bossfroghawaii/, on Instagram @bossfroghawaii, and on Twitter @Bossfroghawaii.
What nearby places can I visit after renting gear from Boss Frog's Snorkel, Bike & Beach Rentals?
Nearby attractions include Keawanaku Beach for snorkeling, Big Beach Makena State Park for outdoor activities, and Maui’s World Gallery for local art.
Are there any nearby restaurants where I can eat after visiting Boss Frog's?
Yes, nearby dining options include Taqueria Cruz and Jawz Mexican Grill for Mexican cuisine, Cafe La Plage with American and Middle Eastern options, and Koiso Sushi Bar for Japanese food.
Is there a place nearby where I can get a massage or spa treatment after my visit?
Yes, Na Alii Massage and Dan Sanchez Salon are nearby and offer massage therapy and spa services.