Staff members, especially Michelle and Sue, received high praise for their friendliness, helpfulness, and extensive knowledge about snorkeling and local attractions.
Product Quality
Customers were generally satisfied with the quality of snorkeling gear and other rental equipment, noting that it fit well and functioned properly.
Pricing
Many reviews highlighted the affordability of rentals and the value of promotions like the two-for-one snorkel rental.
Mixed Experiences
While most feedback was positive, a few customers reported rude service and misleading information regarding rental policies.
Local Recommendations
Staff provided valuable local tips and recommendations for snorkeling spots and activities, enhancing the overall customer experience.
JK
Jennifer Karbowski
6 days ago
5.0
Great customer service, Joy was fantastic! Had great recommendations and the prices were good!
TG
Trina Gay
Nov 13, 2025
5.0
Had an amazing experience getting rental gear. Michelle was so helpful and just an all around great person!
DS
David Sklenar
Nov 5, 2025
5.0
We visited your store in south Kihei and Bear was extremely helpful in helping us and providing excellent information on snorkeling sites. I suggest you pay him more and our respects.
IL
Igor Lima
Oct 20, 2025
5.0
Great service and Michelle from New England is the best. Super friendly , informative and she will be pleased to know we ended up at the no1 Calypso… 💅
AR
April Rothweiler
Oct 19, 2025
5.0
Justin at the Kihei outlet location was phenomenal. Helpful and informative, great customer service! Excellent prices and they even had my RX for the snorkel goggles. Made our experience amazing.
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What are the operating hours for Boss Frog's Snorkel, Bike & Beach Rentals?
Boss Frog's Snorkel, Bike & Beach Rentals is open daily from 8:00 AM to 5:00 PM.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
It is located at Suite A-15 in the Kamaole Shopping Center, 2463 South Kihei Road, Kihei, HI 96753, USA.
What types of rentals does Boss Frog's offer?
They offer snorkel gear, bike, beach equipment rentals, and also provide surfing and stand-up paddleboarding rentals and instruction.
What payment methods are accepted at Boss Frog's Snorkel, Bike & Beach Rentals?
They accept VISA credit cards, debit cards, mobile NFC payments, and do not require cash only.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, the location has wheelchair accessible parking and onsite services.
How can I contact Boss Frog's for inquiries or reservations?
You can call them at +1 808-874-5577 (local/main phone), +1 808-661-3333 (alternate phone), or toll-free at +1 888-700-3764. You may also email bossfrogjr@gmail.com.
Does Boss Frog's Snorkel, Bike & Beach Rentals have any exclusive online offers?
Yes, they have an exclusive online offer for snorkel gear rentals available at https://bossfrog.com/product/snorkel-set/
What nearby places can I visit before or after renting equipment at Boss Frog's?
You can visit Kamaole Shopping Center for shopping and dining, enjoy the nearby Waiohuli Beach Hale, or grab ice cream at Kihei Aloha Ice Cream & Yogurt and Cones on Kihei Ice Cream.
Are there dining options close to Boss Frog's Snorkel, Bike & Beach Rentals?
Yes, nearby dining options include Subway sandwich shops, Cinnamon Roll Place bakery and coffee shop, Denny's restaurant, and Coconut's Fish Cafe for seafood.
What other services or shops are nearby that might interest customers at Boss Frog's?
Adjacent businesses include Maui Dive Shop for sporting goods, Aloha Spa for massage therapy, Maui Nail Bar for nail and hair removal services, and various real estate agents such as Kathleen Tezak and Island Sotheby's International Realty.