Business Details
About
Other Water SportsWater Board SportsBicycle Rental Service
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Boss Frog's Snorkel, Bike & Beach Rentals
75-5725 Alii Drive, Kailua-Kona, HI
96740, United States
Hours
Reviews
4.8
557 reviews
5 stars
513
4 stars
13
3 stars4
2 stars8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Danny and Dave, received high praise for their friendliness, helpfulness, and extensive local knowledge.
Equipment Quality
Customers consistently noted that the snorkeling and beach equipment was of high quality and well-maintained.
Local Recommendations
Many reviews highlighted the excellent local tips provided by staff, enhancing customers' experiences with snorkeling and exploring the island.
Overall Experience
The majority of customers reported a positive experience, with many expressing a desire to return and recommend the business to others.
- MHmelody houser5 days ago5.0Dave was our sales associate and really went the extra mile in helping us with prescription snorkeling mask. His personable character and knowledge of snorkeling equipment is exceptional. We will always see Dave for our equipment when in Kailua-Kona. Thanks Dave!
- LNLaura NeimarkNov 17, 20254.0Danny was amazing!!! Not happy with other male employee. He ignored me when I asked where to snorkel and spoke only to my male partner. He did not give us any insights on where to go on island with our car but only explained to my partner the local place to walk to. Danny made everything better the next day!!
- RCRobin CowperNov 14, 20255.0Danny was incredibly kind and knowledgeable. We could have booked our tour online but would have missed out on a lot of good information as well as a discount. We also rented snorkel gear that‘s in excellent condition and he took the time to make sure we were fit correctly. Thank you also for all the great restaurant and local tips!
- GGGeorgeNov 7, 20255.0Danny was awesome! We came in for a couple of snorkel sets. Not only did he quickly work with us he got us set with local spots for safe introduction to snorkeling. Danny also gave us a great spots for local food. He told us about a great place for calamari and MaiTai’s. Danny is great and will definitely give you the insider information. Thanks Danny what a pleasure dealing with you .
- JFJacob FeltyNov 1, 20255.0Stopped here first thing after landing to get our equipment in the car so we could stop wherever we wanted during our trip. Equipment fit well and was good quality with a fair price, boss frogs is who we had always used previously as well. When returning the gear everything went smoothly, until I got a call that I had overpaid! Danny had realized that between my rental period on Kauai and this I would have been covered under a longer single rental instead of two separate small ones. He got me a refund immediately and explained the process so next time I don't make the same mistake. Extremely helpful, informative, and honest team, thanks to Dave and Danny!
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What types of rentals does Boss Frog's Snorkel, Bike & Beach Rentals offer?
They offer snorkel gear, bike rentals, and beach equipment for rent at their Kailua-Kona location.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
It is located at 75-5725 Alii Drive, Kailua-Kona, HI 96740, at the Big Island - Kona Marketplace.
What are the operating hours for Boss Frog's Snorkel, Bike & Beach Rentals?
They are open daily from 8:00 AM to 5:00 PM.
What payment methods are accepted at Boss Frog's Snorkel, Bike & Beach Rentals?
They accept VISA credit cards, debit cards, and mobile NFC payments. Cash is not required, but accepted.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, they have wheelchair accessible parking available on site.
Does Boss Frog's Snorkel, Bike & Beach Rentals have an online offer for snorkel gear rental?
Yes, they have an exclusive online offer for snorkel gear rental available through their website.
Which nearby accommodations can customers visit before or after renting gear at Boss Frog's?
Mauna Loa Village Resort and Chez Honu are nearby hotels where customers can stay when visiting the area.
Are there nearby cafes or restaurants to visit when renting from Boss Frog's?
Yes, nearby places include Journey Cafe Big Island, Sweet Journey Soft Serve, Frenchman's Cafe, Journey to Good Health Cafe, and Kona Kat Cafe for dining options.
Where can I shop for clothing and gifts near Boss Frog's Snorkel, Bike & Beach Rentals?
Nearby shopping options include Island Motion Wear for clothing, and KoaWood Ranch Store, Kona Rock & Mineral, and Hawaiian Fruit and Flower Co for gifts and jewelry.
Is social media a way to keep updated on Boss Frog's events or offers?
Yes, you can follow them on Facebook at https://www.facebook.com/bossfroghawaii/ and on Instagram and Twitter under the handle @bossfroghawaii.