This profile is uncertified and using publicly sourced data
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Business Details
About
Casino
Complete with an on-site bar and restaurant, a calendar brimming with excellent entertainment and events, and an abundance of slots and tables, Shaftesbury Casino West Bromwich is the perfect place to unwind. You can find us in the heart of West Bromwich on the popular high street for all of your gambling and entertainment needs. Our casino members get exclusive access to Shaftesbury Casino events - from member-only tournaments to win huge prizes, to early access to our live entertainment shows, to exclusive membership newsletters that keep you in the loop with our newest games and events. To play any of our games at Shaftesbury Casino, you must be aged 18 or over.
Location
Hours
Monday11:00 AM - 5:00 AM
Tuesday11:00 AM - 5:00 AM
Wednesday11:00 AM - 5:00 AM
Thursday11:00 AM - 5:00 AM
Friday11:00 AM - 5:00 AM
Saturday11:00 AM - 5:00 AM
Sunday11:00 AM - 5:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.