Toms Holidays manages beach chalets and holiday homes situated at Riviere Towans, Hayle, overlooking the picturesque St Ives Bay. We are a holiday park, but not in the traditional sense. A tranquil retreat away from the hustle and bustle, large open spaces for children to run and direct access to the 3 miles of Hayle Beach.
We provide a range of options from vintage beach huts and new timber lodges to bungalows, spread across 40 acres of sand dunes. All our properties are privately owned, with their own individual style. We also have free WiFi that covers most areas of the park and is available to all guests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.