Halo's Pencoed Swimming Pool is a community leisure facility managed by Halo Leisure. It offers a range of swimming, wellbeing, and exercise options for all ages and abilities, Some of the key facilities found on site include a swimming pool, gym, group exercise classes and sauna, beside swimming lessons for babies, children, adults and beginners through to advanced swimmers.
The centre is also provides a range of community programmes and events, including birthday parties, holiday activities for children, and exercise referral schemes. It has free parking for members and non-members. The centre plays a key role in supporting healthy lifestyles across the local Pencoed community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.