REI

4.6
547 reviews
Front of the Perimeter REI store in Atlanta, Georgia

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
1165 Perimeter Ctr W, Atlanta, GA
30338, United States

Hours

Reviews

4.6
547 reviews
5 stars
438
4 stars
58
3 stars
11
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and knowledgeable employees, others reported rude or dismissive behavior.

Product Knowledge

Several reviews highlighted the staff's expertise in outdoor gear, with specific mentions of employees providing valuable information and assistance.

Store Experience

Customers appreciated the store's selection and organization, but some noted issues with long wait times and understaffing during peak hours.

Membership Issues

Some customers expressed frustration with the membership process and policies, particularly regarding credit card applications and perceived discrimination.

Pricing Concerns

A number of reviews mentioned high prices compared to competitors, leading some customers to question the value of shopping in-store.
  • TH
    T. Hart
    Nov 15, 2025
    1.0
    I spent $800 on camping supplies for my kids camping trip. Instead of folding my clothes they were just thrown together the counter and pushed towards me; I get better courtesy at any other retail store but not here. At the other REI I got a box at this one nothing. I don't understand a store with this price point not extend simple courtesy to their customer. Maybe it's because spending this amount is no big deal but its a major deal for me. If my kids didn't have this camping trip and I had more time all this would be returned. Very unnecessary and unkind
  • MF
    Matt Fleck
    Oct 23, 2025
    4.0
    Though I've generally had very positive experiences at the store, not long ago I purchased my first mountain bike. It was a substantial purchase for me. Unfortunately, the man in the bike shop was unfriendly, never offering to adjust the bike to fit my height or describe any of the features or how they worked. He called an assistant manager or manager to check me out and this man hardly said a word to me, which was also disappointing. I will be back, but hopeful that the experience will be more positive the next time.
  • TS
    Tommy Siedner
    Oct 10, 2025
    5.0
    Helpful staff. Best REI on this road.
  • DL
    David Little
    Sep 15, 2025
    5.0
    Last week I went to REI at Perimeter and got a new pair of Altras. Honestly, I could have easily spent all day in here . I learned a lot about the new shoes that I was getting and had my feet resized after a few months off from long distance runs. What a great place.
  • MS
    Mandy S
    Jun 9, 2025
    2.0
    I miss the Buford location. . Your flip attitude at this location is unreal; not just once visit, but my most 3 recent visits have been less than friendly. Will no longer make the 1hr trek to shop here any longer.

Frequently Asked Questions About REI

What types of products does REI at 1165 Perimeter Center W offer?

REI offers a wide range of outdoor gear and clothing, including award-winning REI brand products and top brands like The North Face, Patagonia, and Columbia.

What are the store hours for REI at Perimeter Center W?

REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with varying holiday hours.