Business Details
7531 North Point Pkwy, Alpharetta, GA
30022, United States
Certified by REI • Mar 01, 2026
(770) 998-2622
Certified by REI • Mar 01, 2026
https://www.rei.com/stores/alpharetta.html
Certified by REI • Mar 01, 2026
About
Certified by REI • Mar 01, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Certified by REI • Mar 01, 2026
Hours
Certified by REI • Mar 01, 2026
Reviews
4.5
401 reviews
5 stars
314
4 stars
37
3 stars6
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, several reported rude or condescending behavior from employees.
Product Knowledge
Many reviews highlighted the staff's expertise and ability to assist customers in finding the right products, particularly in the bike and footwear departments.
Store Environment
The store is generally described as clean and well-organized, although some customers noted a decline in the overall shopping experience and product availability.
Returns and Exchanges
Several customers expressed frustration with the returns process, citing issues with staff attitudes and policies that seemed inconsistent or unhelpful.
Pet Policy
The store's policy of not allowing pets has disappointed some customers, particularly given its outdoor retail focus.
- TTTrue Reviews (Troy)1 day ago5.0Great store, I’ve purchased many items from REI over the years, the staff at this store are very helpful and polite. My daughter took bike riding lessons here a couple years ago and she loved it.
- BMBrett MunkelFeb 22, 20265.0I brought my bike in for repair at the Alpharetta store. Erik, despite being very clearly quite busy, was fantastic. He is obviously exceptionally knowledgeable about his trade and was awesome to interact with (in addition to fixing the bike)… cannot recommend him and his team enough!!!
- CDchristian duranFeb 12, 20265.0Helpful and knowledgeable staff
- BOBrett O'BrienJan 24, 20265.0The people make this one of the best retail experiences left in this world.
- FVFatima VeeraniJan 18, 20261.0Had a disappointing experience during a return. The associate spoke to me in a condescending manner, which made me feel disrespected and uncomfortable. I’ve chosen not to shop at REI anymore and will purchase directly from brands instead.
Frequently Asked Questions About REI
What types of products does REI Alpharetta offer?
REI Alpharetta offers quality outdoor gear, clothing, and equipment including camping, biking, skiing, and children’s outdoor apparel, featuring brands like The North Face, Patagonia, Columbia, and more.
What are the store hours for REI Alpharetta?
REI Alpharetta is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Does REI Alpharetta offer curbside pickup for orders?
Yes, REI Alpharetta offers curbside pickup service for customer convenience.
What payment options are accepted at REI Alpharetta?
REI Alpharetta accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa payment options.
Where is REI Alpharetta located?
REI Alpharetta is located at 7531 North Point Parkway, Alpharetta, GA 30022, USA.
Can you name some stores near REI Alpharetta where customers can shop for complementary items?
Near REI Alpharetta, customers can visit shoe stores like Saucony and Rack Room Shoes, arts and crafts stores like Michaels Stores, and department stores like T.J.Maxx and HomeGoods for complementary shopping experiences.
What nearby services can REI Alpharetta customers use for shipping or office supplies?
Customers can easily access UPS Access Point for courier services and OfficeMax for business office supplies, both located near REI Alpharetta.
Are there any nearby wellness or beauty services customers might visit before or after shopping at REI Alpharetta?
Yes, customers can visit Castle Nail Bar for waxing services and Pavillion Nail Lounge at Alpharetta for beauty and spa treatments near REI Alpharetta.
What outdoor and sporting goods competitors or related stores are near REI Alpharetta?
Sports Authority is a nearby sporting goods store, providing another option for outdoor and sporting gear near REI Alpharetta.
How can customers stay connected with REI Alpharetta online?
Customers can connect with REI Alpharetta through their website at https://www.rei.com/stores/alpharetta, Facebook page (REIAlpharetta), Twitter @REI, Instagram @rei, and download their apps for iOS and Android.
Brand Certified Facts from REI
REI partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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