At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Dave and Kyle providing exceptional service.
Product Selection
Customers appreciated the wide range of outdoor gear available, although some noted limitations in specific categories like hiking shoes and clothing for warmer climates.
Negative Experiences
Several reviews highlighted instances of poor customer service, including rude staff interactions and lack of assistance, which negatively impacted the shopping experience.
Store Environment
The store was generally described as clean and well-organized, but parking issues were frequently mentioned as a drawback.
SS
Sally Siebert
4 days ago
5.0
EVERY employee was extremely pleasant and helpful. It was a pleasure to shop here.
Thank you!
MW
Madison Wise
Feb 17, 2026
5.0
Had an amazing experience with Dave and Rob at the backpack fitting area. I am preparing for a long mountain trek later this year, something I have never done before. Rob helped me test out the backpack I was considering to make sure it was a good fit and showed me how to properly put it on and take it off. Dave shared so much knowledge about equipment to consider for my trek. He was honest about what would be good for me and what was unnecessary considering my experience level and the style of trek
I’m doing. I feel more confident now about my adventure and will be returning to REI many times before I go, I’m sure.
TG
Tatiana Gonzalez
Jan 31, 2026
5.0
Kelly at REI was wonderful! She went out of her way to help me at the register (although I had not been waiting very long), since the other cashiers were busy. She also convinced me to buy a membership after walking me through the benefits. Looking forward to returning soon!
WW
W. David Winslow
Jan 18, 2026
5.0
This is such a nice store. Kim was a huge help to my wife helping her find a backpack that fit her perfectly.
GB
Gerry Berger
Jan 15, 2026
1.0
The lady at the register Kelly was extremely rude and short with me.
What types of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand designs along with popular brands like The North Face, Patagonia, GoPro, Thule, and more.
Where is REI located in Tampa?
REI is located at 1152 Assembly Drive, Tampa, FL 33607, in the Midtown Tampa neighborhood.
What are the store hours for REI in Tampa?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM. The store is closed on November 27 and 28, 2025 for holidays.
Does REI in Tampa offer in-store pickup?
Yes, REI offers in-store pickup services for customers.
What payment methods are accepted at REI Tampa?
REI accepts American Express, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa for payments.
Does REI Tampa have an app for Android devices?
Yes, customers can download the REI Android app from the Google Play Store.
What nearby places can I visit around REI Tampa?
Nearby you can find places like Whole Foods Market for groceries, F45 Training Midtown Tampa for fitness, and Midtown Boba for a refreshing tea or snack.
Is there a bike repair shop near REI Tampa?
Yes, the REI Bike Shop, which offers bike repair and maintenance, is located nearby the REI Tampa store.
Are there any hotels near REI Tampa for out-of-town visitors?
Element Tampa Midtown is a nearby hotel option for visitors who want to stay close to REI and Midtown Tampa.
Can customers easily find health and wellness services near REI Tampa?
Yes, locations such as Hermann Aesthetics & Wellness, BevelUp Midtown, and the biostation medical spa are nearby, offering various health and wellness services.