REI

4.4
364 reviews
The front of the REI store in Tampa, Florida

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

REI
1152 Assembly Drive, Tampa, FL
33607, United States

Hours

Reviews

4.4
364 reviews
5 stars
280
4 stars
30
3 stars
10
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like Dave and Kyle for their exceptional service.

Product Selection

While the store offers a wide range of outdoor gear, some customers expressed disappointment with the limited selection of certain items, particularly in clothing and footwear.

Parking Issues

Several reviews mentioned difficulties with parking availability at the store, indicating it can be a challenge for customers.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in some instances, suggesting inconsistency in service quality.
  • RJ
    Rob Jones
    Dec 31, 2025
    1.0
    Internet yes you had a kuhl hat but clerk said they sold all hats also no 32x30 pants
  • DP
    David Parshall
    Dec 24, 2025
    5.0
    Love REI! They do a great job of staying relevant and bringing good prices to goods we want for the outdoors. They open up extra registers when the line gets long.
  • JM
    Jose Molina
    Dec 18, 2025
    5.0
    Always great service. Had help from Patty finding snow pants for a last minute trip ti Winter Park. Got a pair of REI's that checked all the boxes and happened to be on sale. They also had Columbia snow pants, jackets and REI jackets on sale too. I prefered the features on the REI gear this time. Overall if you like to go on outdoor adventures I'd encourage you to check out this store.
  • CG
    Chris Grosso
    Dec 15, 2025
    5.0
    My girlfriend and I visited REI for the first time and the staff were very helpful. Dave helped us find everything we needed and made sure everything was perfect the both of us. He prepared us for our trip up north and were very thankful. We became members because of him!
  • CA
    Chelle Allen
    Dec 9, 2025
    5.0
    We have looked for a good ebike for me for a while now. Niko was the perfect person to set me up with my Co-Op Bosch Bike. I love it. 2 year Mtc and great confidence for fun. Rides like a dream. Got all my accessories and new rack for car out the door for less than $2500. Very happy. Thanks Niko and Cindy. Great store. Merry Christmas

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer?

REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand designs along with popular brands like The North Face, Patagonia, GoPro, Thule, and more.

Where is REI located in Tampa?

REI is located at 1152 Assembly Drive, Tampa, FL 33607, in the Midtown Tampa neighborhood.