Camping in Key West / Sugarloaf Key, Florida
Are you looking for one of the best campgrounds in the Florida Keys? Stay at Sugarloaf Key/Key West KOA Resort and Sugarloaf Key Hotel! We are excited to open our year-round Florida Keys campground and hotel to the entire community. Our luxury campsites have new and improved features to make camping in the Florida Keys an incredible experience for everyone. If you are looking for a hotel, Sugarloaf Key Hotel at KOA Resort offers all suite rooms and access to all of the resort amenities. Both our campground and the hotel are approximately a 30 minute drive from the main Key West area.Take a tour of our campground resort.Guests camping in the...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.