At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Was an outstanding customer service at Bike side. Matthew took his time to helped me to solve my problem. And gave an excellent attention
CM
Casey McManus
Jan 17, 2026
5.0
Matthew at the bike counter made our night! Came in to trade in my son’s smaller bike for one that fits him better. The bike that would fit him best wasn’t built yet and typically the don’t have same day turnaround. Rather than pushing it off for later in the week, Matthew made my son’s birthday by building it on the fly so we could bring it home same night. That’s excellent customer service and we are very grateful!!
KM
Kimberly Middleton
Jan 9, 2026
1.0
Not great customer service. I walked in, no one greeted me and they looked right at me. And no one asked me if I needed help the entire time I was there… might stick to online.
CH
Conall Hayes
Jan 7, 2026
5.0
Great experience!
I don't normally spend much at REI but we found everything we needed thanks to Brennan.
We got a couple bags and a table that he recommended.
He was super knowledgeable, friendly, engaging, and helpful.
Like $250 total.
The dude with the long hair and beard at the register was also great, friendly, and efficient.
10/10 for customer service
What types of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning brand products as well as brands like The North Face, Patagonia, GoPro, and Columbia. Their products cater to outdoor activities such as camping, biking, skiing, and more.
Where is the REI store in Sarasota located?
The REI store is located at 161 N Cattlemen Rd, Sarasota, FL 34243, USA.
What are the regular store hours for REI in Sarasota?
REI Sarasota is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does REI Sarasota offer curbside pickup and in-store shopping?
Yes, REI Sarasota offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at REI Sarasota?
REI Sarasota accepts American Express, Mastercard, and Visa for payments.
Is the REI Sarasota store open on major holidays?
REI Sarasota is closed on Thanksgiving Day (Nov 27, 2025), the following day (Nov 28, 2025), and Christmas Day (Dec 25, 2025). Holiday hours vary on other dates as listed.
How can I download the REI mobile app?
You can download the REI app for Android via the Google Play Store and for iOS via the Apple App Store using the provided URLs in their profile.
What nearby stores can I visit for additional outdoor gear options around REI Sarasota?
Nearby stores for outdoor gear include DICK'S Sporting Goods and Sports Authority Sporting Goods, offering a variety of sporting equipment and apparel to complement your REI purchases.
Are there nearby places to eat near REI Sarasota after shopping?
Yes, near REI Sarasota you can find restaurants like Ford's Garage and BurgerFi, which are great for grabbing a meal after your shopping trip.
Where can I find shoe stores near REI Sarasota?
Nearby shoe stores include Chacos, DSW Designer Shoe Warehouse, and Saucony, offering a variety of footwear options close to REI.
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