Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and knowledgeable, others reported rudeness and a lack of hospitality.
Pricing Issues
Many customers expressed dissatisfaction with the prices offered for buying gold and silver, describing them as lowball offers compared to market value.
Knowledge and Expertise
Several reviews highlighted the staff's knowledge and expertise in coins and bullion, with some customers feeling confident in their assessments.
Trustworthiness
There are significant concerns about the trustworthiness of the business, with multiple customers accusing them of dishonesty and scamming.
Product Selection
The store offers a wide selection of coins, bullion, and jewelry, which some customers appreciated, although others felt prices were higher than competitors.