Trek Bicycle Gainesville

4.7
630 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Gainesville is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located by the University of Florida, where we’re happy to serve our surrounding communities. We’re also lucky to be near some awesome places to ride, like San Felasco Park, Santos, and Hawthorne Trail. Our team is also proud to support the local cycling community through our involvement with NICA. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Gainesville
1700 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.7
630 reviews
5 stars
569
4 stars
20
3 stars
5
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service.

Product Knowledge

Customers appreciate the staff's expertise in recommending the right bikes and accessories tailored to individual needs.

Mixed Repair Experiences

While many reviews highlight quick and effective repairs, some customers reported dissatisfaction with service flexibility and communication regarding repairs.

Website Issues

Several customers expressed frustration with the website's usability, particularly in finding product information.

Community Engagement

The store is recognized for fostering a welcoming atmosphere and building a community around cycling.
  • SW
    Sarah Wallace
    4 days ago
    5.0
    Great guys and very helpful and accommodating great service
  • RP
    Robert Porter
    Dec 26, 2025
    5.0
    Great bike shop! Bought a Trek FX+ 1 and Aaron Pope really took care of us. Listened to what we were looking for and recommended the right bike. Let us take it to a nearby parking lot for extensive test ride. Thorough explanation of everything and answered every question. Helped us sort through the right accessories. Bennett also helped and is a great technician. If you are in North Florida and want a bike, this is the store to go to! They won't push you into anything you don't want or need.
  • TC
    Tom coleridge
    Dec 19, 2025
    1.0
    Web site is Awful. I want to see what colors a Townie comes in yet all I find is how to sign up for routine maintenance ?
  • CC
    Christopher
    Dec 8, 2025
    5.0
    Rob and his team are providing a great service for anyone looking at a Trek. I recently purchased my first gravel bike and had a lot of questions/concerns. Rob was able to talk me through a lot and ensured my needs were met. I didn’t feel like he was just trying to sell a bike. I would absolutely recommend them.
  • CG
    Chris Griggs
    Nov 27, 2025
    5.0
    Had the bike I wanted at a great price. Had all the accessories I needed. But most importantly, Rob was super helpful throughout the process and, since I had to drive from a couple hours away last minute, he stayed late after closing and spent over an hour ensuring I was completely equipped and set up. This was on Thanksgiving Eve, mind you. Not sure you could ask for a better overall experience. Took the bike out today and it was awesome! Thanks Rob and Trek Gainesville!

Frequently Asked Questions About Trek Bicycle Gainesville

What products does Trek Bicycle Gainesville offer?

Trek Bicycle Gainesville offers the latest products from Trek and Bontrager, including road, city, mountain, and electric bikes suited for various riding styles.

Can I get my bike serviced at Trek Bicycle Gainesville?

Yes, Trek Bicycle Gainesville provides service and tune-ups for bikes of any brand.