Trek Bicycle Gainesville

4.7
623 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Gainesville is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located by the University of Florida, where we’re happy to serve our surrounding communities. We’re also lucky to be near some awesome places to ride, like San Felasco Park, Santos, and Hawthorne Trail. Our team is also proud to support the local cycling community through our involvement with NICA. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Gainesville
1700 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.7
623 reviews
5 stars
563
4 stars
20
3 stars
5
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, knowledgeable, and attentive, providing excellent customer service and personalized assistance.

Product Knowledge

Customers appreciate the staff's expertise in helping them select the right bikes and accessories, often highlighting specific employees for their helpfulness.

Repair Services

While many reviews commend the quick and efficient repair services, some customers express frustration with the lack of appointment availability and communication regarding repairs.

Store Atmosphere

The store is described as welcoming and inclusive, creating a positive shopping experience for customers.

Mixed Experiences

Some customers reported negative experiences related to perceived upselling and unprofessional behavior from certain staff members.
  • MH
    M Hill
    Nov 10, 2025
    5.0
    Fantastic service, kind staff
  • AJ
    Andy Jeffers
    Nov 9, 2025
    5.0
    Great experience shopping for new bikes for two young ones. No high pressure sales and fitted for bikes that the kids won't grow out of in 6 months.
  • DF
    Dan Flok
    Nov 8, 2025
    5.0
    Great people and service. Also, my Trek Sport FX6 is the best bike I’ve ever owned. Electronic shifting is the way to go.
  • MC
    Michael Angelo Calabro
    Oct 25, 2025
    5.0
    Trek Bicycle Gainesville Robert McVeigh is what I like most about Trek Bicycle in Gainesville, Florida. He’s the Manager at that store and was generous with his time and knowledge. I used to get around Miami by bicycle because you can take them on the bus or the train. However, I spent the past 4 years caring for my 90 year-old mother with dementia in Kokomo, Indiana. She passed away quietly and peacefully on February 12th of this year. After my obligations were fulfilled there I moved back to Florida, landing this time in Gainesville. Now that the majority of my grieving process is behind me, I’m ready to become active and start living again! I started my search for a new bicycle at Trek Bicycle on NW 13th St. in Gainesville. Robert was so knowledgeable and helpful that I found myself taking a test ride on a Verve 2 and I fell in love with it! I had a Beach Cruiser in Miami with 29” wheels and knew that I wanted 29” wheels again but was open to the type of bike I wanted. After enlightening Robert to my desire for 29” wheels, I told him that I wanted to ride upright like I did when I was riding a Cruiser. Robert walked me over to the Verve 2 and explained that it’s a hybrid - like a cross between a Cruiser and a Mountain Bike. After my test ride I knew that this was the obvious next step for me. What impressed me about Robert was just how well he handled other business and customers the whole time he was helping me and never seemed stressed or put out in any way. That is a rare quality when someone can multi-task and still make you feel that your business is important. I felt so comfortable there that, after doing my research, I came back a week later and bought the Verve 2 and just about every accessory you can for that model! Then I bought a KUAT bike rack for the hitch I have on my car. I like the products and the culture they have at Trek but most of all, the service is 2nd to none! I’m a fan now and feel confident about my choice of becoming a Treky! Lol! Thank you to Robert McVeigh for being patient, kind and knowledgeable!🙏🏻 /Users/mike/Desktop/Screenshot 2025-10-25 at 11.11.22 AM.png
  • CL
    Clara L.
    Oct 19, 2025
    5.0
    Highly recommend! I was only a bike rider during my adolescent years but decided to get a bike so we can create a new family activity with our growing 2 year old who is very into bike riding. I came to the store with no clue what I should buy and they recommended a hybrid bike and a front-mounted child seat. Now I have been riding with my son for a few weeks. I am totally obsessed with it. So glad I came to this store. Though the bike order and trying out different models took a while, I am so impressed by how friendly and knowledgeable the staff are. Special thanks to Rob for patiently working with me to fit the bike into my small car!

Frequently Asked Questions About Trek Bicycle Gainesville

What products does Trek Bicycle Gainesville offer?

Trek Bicycle Gainesville offers the latest products from Trek and Bontrager, including road, city, mountain, and electric bikes suited for various riding styles.

Can I get my bike serviced at Trek Bicycle Gainesville?

Yes, Trek Bicycle Gainesville provides service and tune-ups for bikes of any brand.