REI

4.6
374 reviews
Get DirectionsCallWebsite

Business Details

2300 Fashion Center Blvd, Newark, DE
19702, United States
(302) 369-1938
https://www.rei.com/stores/christiana.html
GoogleFacebookInstagramTwitter

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
2300 Fashion Center Blvd, Newark, DE
19702, United States

Hours

Reviews

4.6
374 reviews
5 stars
288
4 stars
51
3 stars
9
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, providing excellent assistance in various departments.

Product Quality

Customers appreciated the high quality of the outdoor gear and equipment available, although some noted that prices were on the higher side.

Return Policy

The return policy was highlighted positively, with customers feeling reassured by the no-questions-asked return policy.

Store Experience

The store was frequently described as clean, well-organized, and stocked with a good selection of outdoor products.

Membership Pressure

Several customers expressed frustration with the aggressive push for membership sign-ups, feeling pressured during their shopping experience.
  • FC
    fat ass ruining my Foo Fighters concert
    1 day ago
    1.0
    DEI, can return shoes without a box ,but, not without the original inserts. Hmm, is someone else going to wear used shoes returned with someone else's foot stink in them.... Maybe it was just the miserable girl at the checkout counter..... Customer lost.... Guess they can afford that...
  • DD
    Dee D
    Sep 30, 2025
    5.0
    We went for the first time recently. The store is clean and the staff are kind and helpful. We came for something specific so didn't look around at other items. We will be back to check everything else out when we have more time.
  • CJ
    C Jrm
    Aug 26, 2025
    5.0
    The bike mechanic couldn't be more helpful! Also, he helped me out and got me back on my mountain bike in no time! One of the most skilled bike mechanics I've ever met! 5 stars to REI and their master class workers!
  • PH
    Peter Hoyle
    Aug 3, 2025
    5.0
    Went in looking for sandals. Ordered a pair, expecting them to arrive next week, only to be told they'd be here by Wed. Ming was very helpful in finding the right size, cold, etc!
  • WS
    Wayne Smith
    Jun 30, 2025
    4.0
    My favorite store. Great selection and very knowledgeable staff. Only negatives: High prices. I also got tired of REI trying to be at the forefront of social causes - and particularly don't like the 5% they give away to support causes. I'd rather the focus on being a great retailer with more affordable pricing. They seem to have backed off what I consider some of their really daffy positions in the last couple of years. Let's hope they are abandoning trying to be more than my favorite retailer of outdoor gear.
Read more reviews on Google

Frequently Asked Questions About REI

What types of products does REI offer?

REI offers quality outdoor gear, including clothing, camping, bike, ski, and outdoor sports equipment, featuring brands like The North Face, Patagonia, and Columbia, as well as their own award-winning REI brand gear.

Does REI offer any satisfaction guarantee on its products?

Yes, REI stands behind all its products with a 100% satisfaction guarantee.