At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being friendly, knowledgeable, and helpful, providing excellent service during their shopping experiences.
Product Quality
Customers noted the high quality of the outdoor gear and equipment available, although some mentioned that prices were on the higher side.
Membership Pressure
Several reviews indicated that customers felt pressured to sign up for the membership, which detracted from their overall shopping experience.
Return Policy
The return policy was highlighted positively, with customers appreciating the no-questions-asked approach, although some reported uncomfortable interactions during returns.
Store Organization
The store was frequently described as clean, well-organized, and well-stocked, contributing to a pleasant shopping environment.
MM
Mike
Jan 3, 2026
5.0
REI is a great mid-range outdoor supply chain — a reliable place to find what you need when you’re gearing up for an adventure. I have the REI credit card and the deals/rewards make it even better. The staff is knowledgeable and genuinely helpful without being pushy, which makes shopping there easy. Highly recommend.
TS
Tina Song
Nov 30, 2025
1.0
Bad shopping experience, everyone who work here ask you about to pay $30 for a membership, but they even don’t have a paper bag for the product you purchased, and they don’t fold it either just randomly put it on the checkout table, you have to fold it by yourself, and even in the rain, you don’t have anything to cover the new clothes which hundreds of dollar. Never shopping like this. Lucky that I didn’t sign up for membership, this kind of service doesn’t worth.
SL
S li
Nov 26, 2025
5.0
Great service and people here. Had my skis binding done here and they finished it super quick
FC
fat ass ruining my Foo Fighters concert
Nov 23, 2025
1.0
DEI, can return shoes without a box ,but, not without the original inserts. Hmm, is someone else going to wear used shoes returned with someone else's foot stink in them.... Maybe it was just the miserable girl at the checkout counter..... Customer lost.... Guess they can afford that...
DD
Dee D
Sep 30, 2025
5.0
We went for the first time recently. The store is clean and the staff are kind and helpful. We came for something specific so didn't look around at other items. We will be back to check everything else out when we have more time.
REI offers quality outdoor gear, including clothing, camping, bike, ski, and outdoor sports equipment, featuring brands like The North Face, Patagonia, and Columbia, as well as their own award-winning REI brand gear.
Does REI offer any satisfaction guarantee on its products?
Yes, REI stands behind all its products with a 100% satisfaction guarantee.
What are the store hours for REI in Newark, DE?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does REI offer curbside pickup for customers?
Yes, REI offers curbside pickup services to its customers.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI located in Newark, DE?
REI is located at 2300 Fashion Center Blvd, Newark, DE 19702, United States.
Which nearby stores can I visit along with REI at Christiana Fashion Center?
You can visit nearby stores such as The Container Store, Saucony, Nordstrom Rack, Bose, and Pier 1 Imports located close to REI at Christiana Fashion Center.
Are there any dining options near REI at Christiana Fashion Center?
Yes, nearby dining options include CS Brazilian Steakhouse, Don Pablo's Tex-Mex Restaurant, Shake Shack, and Bahama Breeze Island Grille.
Which stores near REI offer additional outdoor or sporting goods?
Near REI, you can find 5.11 Tactical, another store specializing in outdoor gear and sporting goods.
Can I combine a visit to REI with some shopping at jewelry stores nearby?
Yes, nearby jewelry stores include Pandora, Jared, and Icing, providing options for fashion accessories and gifts along with your visit to REI.