Trek Bicycle Washington D.C. Georgetown

4.9
552 reviews

About

Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Washington D.C. Georgetown is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to reserve a rental bike for your next two-wheeled adventure. We’re conveniently located near Georgetown University just off the Capital Crescent Trail, where we’re proud to serve the Greater D.C. area. Our team is passionate about getting more people on bikes, which is why we host a variety of in-store clinics and group rides. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Location

Trek Bicycle Washington D.C. Georgetown
3411 M Street Northwest, Washington, DC
20007, United States

Hours

Reviews

4.9
552 reviews
5 stars
537
4 stars
9
3 stars
2
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and attentive, providing exceptional customer service and support.

Bike Rentals

Customers praised the bike rental service for its quality bikes, helpful staff, and smooth rental process.

Expertise

The team is noted for their expertise in bike fitting, maintenance, and repairs, often going above and beyond to assist customers.

Community Engagement

The shop is recognized for its involvement in the community, offering demonstrations and support for local initiatives.

Product Quality

While most feedback is positive regarding bike quality and service, there are isolated concerns about specific bike issues.
  • PP
    Paige
    4 days ago
    5.0
    The repair shop is helpful and patiently explains everything that needs to be done, which I appreciate, because I do not know how to make technical repairs myself and am not well-versed in all of the parts of my e-bike. I also really like that the repair shop answers my questions and gives multiple solutions to issues to work with a customer’s budget. Best to call ahead to ask about the shop’s availability for bigger issues and tune-ups but I’ve also been helped day of with a flat tire before. The retail side of the store is also very helpful with finding gear within my budget and for my riding needs. Great customer service!
  • BT
    Brock Thompson
    Oct 25, 2025
    5.0
    Trek Bikes Georgetown is fantastic! The manager, Chris, and Alex in the service shop are always friendly, helpful, and honest. They take the time to explain what’s needed (and what’s not), and you can really tell they care about their customers and their bikes. It’s rare to find a shop that combines great service, expertise, and genuine integrity — but this one does. Highly recommend!
  • AC
    Andrés Chiriboga
    Oct 18, 2025
    5.0
    Excellent rental service. Chris and his team were super nice and had great advices of routes. I recommande them with my eyes closed!
  • SH
    Stephen Hosea
    Oct 11, 2025
    5.0
    Very helpful staff boxing and shipping bike. Phenomenal communication during correction of shipping label. Thank you!
  • EM
    Ella McCaffrey
    Oct 9, 2025
    5.0
    Thank you Anna for educating me on all the aspects I should look for in a bike! Thank you Chris for helping me set everything up! 100% reccomend this place if you’re even remotely interested in purchasing a bike- everyone is super helpful and it doesn’t feel like they’re trying to spend outside your budget. Thank you!!

Frequently Asked Questions About Trek Bicycle Washington D.C. Georgetown

What services does Trek Bicycle Washington D.C. Georgetown offer?

They offer the latest Trek and Bontrager products, bike repairs and tune-ups for any brand, and bike rentals for adventures.

Where is Trek Bicycle Washington D.C. Georgetown located?

It is located at 3411 M Street Northwest, Washington, DC 20007, near Georgetown University and the Capital Crescent Trail.