Trek Bicycle Fairfield

4.9
215 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Fairfield is your destination for the latest gear from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional fit services through Trek Precision Fit.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Trek Bicycle Fairfield
2266 Black Rock Turnpike, Fairfield, CT
06825, United States

Hours

Reviews

4.9
215 reviews
5 stars
210
4 stars
0
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting exceptional service experiences.

Product Knowledge

Staff demonstrated a strong understanding of bikes and components, assisting customers effectively in selecting and servicing their bikes.

Repair Services

The shop is noted for quick and efficient repair services, with many customers appreciating the timely turnaround and quality of work.

Community Engagement

The store fosters a welcoming atmosphere and engages with the community through organized rides and personalized service.

Mixed Experiences

While most feedback is positive, there are a few reports of dissatisfaction regarding service delays and upselling practices.
  • CC
    Corinne Cicerchia
    Nov 17, 2025
    5.0
    Cannot recommend this store enough- wonderful service, extremely knowledgeable! Their trade-in program for kids is what sold us on these well made bikes. Also, Jason was so kind to deliver the bike to our home! Highly recommend.
  • JM
    joe mack
    Nov 8, 2025
    5.0
    Trek Fairfield has a great team in place. They helped me choose a bike (Allant 9.9S) service the bike ,customized the bike flawlessly. They have been attentive. They always call me back. They order parts in a timely manner not that they were many and when the bike leaves, their shop works like it’s supposed to. It’s a very expensive bike with a lot of technology. They understand the technology which is greatly appreciated. Just a sidenote I had to use the store in Saratoga Springs, New York and I found that team to be confident, friendly, helpful, and actually got me out of a Very bad situation 200 miles from home their technicians figured out a problem and got the bike up and moving. I love the bike. The factory stores have been great, which is another reason to go with the Trek brand with all the opportunities to buy different brands of bikes understand that when you buy an electric bike service becomes even that much more important parts become that much more important I’m a Trek lifer. We’re gonna get my wife a bike. We’re not even looking anywhere else.
  • LP
    Luke Pearson
    Oct 22, 2025
    5.0
    Mike and Jason were really helpful in helping me pick out my new bike. First new bike in 15 years! Trek makes some unbelievable bikes that ride great, look nice and come at all different price points. Really enjoying my new bike, go check them out!
  • DD
    Dan Delventhal
    Oct 21, 2025
    5.0
    Today I had my 2nd excelllent experience with Trek in Fairfield! Trek Bike shop in Fairfield Next to trader Joe's, Mike was really helpful. Great advice and decision support on repairs to existing bicycles and an ideal fit for new one suggested. Mike knows his Bikes!
  • RJ
    R. Anthony Jones
    Oct 16, 2025
    5.0
    Trek is a great place and LBS with consideration for all. Jason runs a good shop. They are knowledgeable and good mechanics.

Frequently Asked Questions About Trek Bicycle Fairfield

What products does Trek Bicycle Fairfield offer?

Trek Bicycle Fairfield offers the latest gear from Trek and Bontrager, including bicycles, accessories, and cycling apparel.

Can I get my bike serviced at Trek Bicycle Fairfield even if it is not a Trek brand?

Yes, Trek Bicycle Fairfield provides service and tune-ups for bikes of any brand.