Business Details
About
Ski ShopSnowboard ShopSportswear Store
Epic Mountain Gear, founded in 2014, has re-imagined the mountain retail experience for skis, snowboards, and bikes in Aurora, Boulder, Colorado Springs, Frisco, Littleton, Park Meadows and Westminster. These ski shops in the winter and bike shops in the summer, will continue to provide exceptional customer service and expertise, carry the best brands of mountain gear and provide services that include rentals, tunes, the Junior Trade Program and more. They will also provide access to an Epic service desk, which will sell and reprint Epic Pass products as well as lift tickets, ski school lessons and Epic Discovery passes.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
598 reviews
5 stars
379
4 stars
75
3 stars
33
2 stars
26
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for their knowledge and friendliness, others were criticized for rudeness and lack of assistance.
Bike Service
Customers appreciated the bike service quality from knowledgeable staff, but there were complaints about the reliability of parts and service effectiveness.
Product Selection
The store offers a wide selection of biking and skiing gear, but some customers found the availability of specific items lacking.
Appointment Issues
Many customers expressed frustration with the appointment-only policy for services, which limited accessibility and convenience.
Pricing Concerns
Customers noted that while the quality of products is good, prices can be high compared to competitors.
- AGAnastacia GloverNov 1, 20255.0Pedro in the ski service was super helpful and very knowledgeable. I appreciated feeling informed in deciding which service to get for my skis and at which time. I do wish the Epic pass provided better discounts for all services, however. I also appreciate how knowledgeable Max in the snowboard boot section was. He is very direct and to the point and gave different specifics on boot brands and expressed the importance of comfort and getting the right fit!
- RSRobert S.Oct 30, 20255.0good for bike service.
- JBJames BondOct 1, 20255.0Peter in shop and service is very knowledgeable and he does a great service for the community
- CNCatty NebulartSep 27, 20251.0They do not service rad bikes, only a few select brands. Their selection of bike parts is also lacking.
- AJAaron JamesSep 10, 20251.04 times I have been in to have a flat inner tube on my rear wheel fixed in less than 6 weeks, and the latest one just went flat again. The quality of their parts and their ability to solve a simple problem is disappointing, I recommend you take your bike elsewhere for service.i have reached out via email and first its that it could have been thorns, which it was not as none were found and the last time it was a faulty valve stem. Then it's my wheel could be causing the flat..... Why wouldn't a service expert check the wheel the second or third time it was in for the exact same issue? Wouldn't a service expert start immediately looking for solutions? I've had it in their shop with ample time to look at all of these things and yet nothing. Everytime it goes in it at minimum costs time and this place acts as if time holds no value, unless of course the time costs them
Frequently Asked Questions About Epic Mountain Gear
What types of gear and equipment does Epic Mountain Gear offer?
Epic Mountain Gear offers ski gear, snowboard gear, outdoor gear, bicycles, and bike gear, including products for camping and hiking.
Does Epic Mountain Gear provide rental services?
Yes, Epic Mountain Gear provides rental services for skis and snowboards.
What brands of mountain gear can I find at Epic Mountain Gear?
You can find top brands such as Burton, Salomon, Patagonia, Blizzard, The North Face, Atomic, Trek, and Specialized at Epic Mountain Gear.
What services are available at Epic Mountain Gear?
Services include ski and snowboard tune-ups, boot fitting, rentals, and the Junior Trade Program, along with access to an Epic service desk for passes and lift tickets.
What are the store hours for Epic Mountain Gear?
Epic Mountain Gear is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 10:00 AM to 6:00 PM, with special holiday hours and occasional closures.
Does Epic Mountain Gear offer curbside pickup?
Yes, curbside pickup is available at Epic Mountain Gear for your convenience.
Is Epic Mountain Gear wheelchair accessible?
Yes, Epic Mountain Gear has wheelchair-accessible entrances and parking.
Which nearby shops can I visit in Westminster along with Epic Mountain Gear?
Nearby shops include Vans (a shoe store) and Bicycle Village Westminster, another bicycle shop, which you might visit to explore additional footwear and bike options.
Are there any nearby restaurants where I can dine after shopping at Epic Mountain Gear?
Yes, you can enjoy meals at nearby restaurants such as Three Margaritas, 3 Margaritas Mexican restaurants, Hoffbrau Bar & Grill, Hoffbrau Colorado, Good Times Burgers and Frozen Custard, and Carrabba's Italian Grill.
What other nearby services might be useful when visiting Epic Mountain Gear?
Nearby services include Body & Sole Day Spa and Salon for relaxation, Planet Fitness for workouts, and UPS Access Point location for courier and shipping needs.