Vail Sports - Arrabelle

Reviews

• IN

  Igor Nikolic

  1 day ago
  5.0
  Fantastic experiences at this place. My first year skiing and I'll keep coming back here to rent. First, this place is very convenient to all the group lessons meet spot at Lionshead by the gondola. But the best thing about this shop is the caring and knowledgeable staff who bent backwards to meet my needs this year to have the best time on the mountain. Staff works their hearts out with tons of people every day but by Kiara's demeanor I felt from the start like the most important guest on the mountain and she fit my boot like a glove. As a first timer, I had no idea what to ask for and from the boot fit to a special ski length I learned I required after consulting with Dylan - my beginners lesson were a success! But hey after the first day on the mountain, I have an issue with my right foot and the boot adjustments would not help. After relentlessly trying at least half dozen brands, never mind, here comes Steven and solves the problem big time with a comfort boot in my large size that made my season (thanks man) as I was able to progress with no pain before I buy my own custom boots gas realistically is the only other solution given the extent of my foot problemh and that rentals anywhere are just standard fit items. The second time I came back to the mountain I requested the same gear to continue my progressing where I left it off and with Steven remembering my for problem, he finds this boot elsewhere and Tadeo ran to another shop to bring me the same boot in minutes, while Dylan had my exact same ski ready! And then so I don't be late to my lessons Dillon quickly resolved my payment issues at the checkout as cherry on top. From my experiences here, you'll be hard pressed to find a place that will give the maximum love and caring you'll receive from all the great staff at this place! Also, don't forget how hard the staff works here with the volume of daily traffic and show them some love back - if you cannot afford tips they deserve, at least try to reciprocate half the kindness you receive from them: it goes a long way! THANK YOU Vail Sports - Arabelle for making my first year skiing special!
• MB

  Mirela Babic-Kujovic

  1 day ago
  5.0
  Me and my family have been renting from Arrabelle location for past 3 years and every time had a great experience. The manager was really taking great care of us! We got our skis sharpened and freshly waxed, and ready for the slopes.
• PK

  Paul Khamo

  3 days ago
  5.0
  Steven at the checkout desk was awesome, very polite and helpful, especially with the new skiers too! Will definitely be renting from here from now on.
• YV

  Yeheyllanm Valdés

  Mar 1, 2026
  5.0
  Andre and Tadeo were the sweetest people we have found at Vail! Very patience and helpful with me with my mom, giving us helpful tips and encouragement for our first time skiing. 5 Stars employees!!!
• LB

  Lisa Brummett

  Feb 22, 2026
  5.0
  We have been getting our ski equipment here for years, and the team has always been kind, professional, and helpful. Every experience has been positive, which is why we keep coming back. On our most recent trip, we had some equipment issues, and Paydon took great care of us. He was patient, knowledgeable, and made sure we could get back on the slopes with confidence. We truly appreciate the excellent service and highly recommend this company.

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