Business Details
About
Recreation Center
Old Town Hot Springs is an historic hot spring, family-friendly recreation facility, and world-class gym in the heart of Steamboat Springs.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.1
850 reviews
5 stars
513
4 stars
147
3 stars
65
2 stars
42
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from certain employees, particularly regarding refund policies.
Facilities
The facility is generally well-maintained and clean, with a variety of pools and amenities, but ongoing construction and overcrowding have led to dissatisfaction among visitors.
Pricing
Customers frequently noted that the prices are high, especially given the limited access to certain pools and amenities due to construction and capacity issues.
Family Experience
The venue is seen as family-friendly with various activities for children, but some reviews indicated that lifeguards were overly strict, making it less enjoyable for families.
Overall Experience
Many visitors enjoyed their time at the hot springs, appreciating the relaxing atmosphere, but negative experiences related to customer service and pricing have impacted overall satisfaction.
- LLLindsay2 days ago1.0If I could give it less I would. The front desk staff was incredibly rude. My sister and I only wanted to watch our kids and my brother (who paid to swim). We had to sign liability waivers to get in and they were irritated that we just wanted to sit and watch. Then our kids wanted to use the climbing wall, which was no problem for them and my brother to get in, but when my sister and I followed we were yelled at and told we had to buy a pass and sign more waivers. They didn’t leave their desk to come talk to us, they yelled across the room rudely. When we asked why we got a snippy remark about it is their policy and we should feel lucky we even were allowed to sit in the waiting area. My family has lived in this area for 20+ years. We have been going to the hot springs for as long as I can remember. But now, I will not be returning. This is not a family friendly place… this has turned into something terrible and it is sad. Best part, they weren’t even busy and they still treated us so poorly.
- JWJen West3 days ago2.0Hotsprings here are mid. I went to old town hotsprings just for the hotsprings because I have asthma and was charged $35 (it includes everything but I didnt want everything, my asthma is pretty severe and I just needed the hotsprings) and there are only a few pools and none are very hot, it would be great if they could have one they let get up to at least 105 (or hotter). It used to be a good deal when it was $18, but if you arent going to use the gym, it is not worth it. There is a lot of vapor so it does help asthma, but not worth $35 just for vapor, I wish they would have a hotsprings only pass again and put a hot pool in, would make it more worthwhile for those of us who just need the healing waters and not the rest.
- AGAbhi G5 days ago5.0Nice place both for locals and tourists Good family locker rooms Good gym facility as well. Note the temperatures of the pool
- SSSophieNov 9, 20252.0This gym is ok. A few cons are kids running around, not always very clean in the pools, a decent amount of hair in the drains. Pro is it has lots of assortment of machines
- KTKesha ThomasOct 19, 20254.0Front desk customer service was excellent. The changing room lockers dont have locks only the family locker area does. The changing rooms offer showers, bathrooms and bathing suit dryers. There is a little café on site. They have 1 designated laps swimming only pool. 1 kids only pool. 2 slides but they are closed for the season. 2 only adult pool areas. They have a rock climbing pool area. They have 1 ice box for adults only. Age 18 and older is considered adults. You can bring outside food and drinks.
Frequently Asked Questions About Old Town Hot Springs
What is Old Town Hot Springs known for?
Old Town Hot Springs is an historic hot spring, family-friendly recreation facility, and world-class gym located in the heart of Steamboat Springs.
Where is Old Town Hot Springs located?
Old Town Hot Springs is located at 136 Lincoln Avenue, Steamboat Springs, CO 80487, United States.
What are the opening hours of Old Town Hot Springs?
Old Town Hot Springs is open daily from 5:30 AM to 9:00 PM.
What payment methods does Old Town Hot Springs accept?
They accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is Old Town Hot Springs wheelchair accessible?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms, including unisex restrooms.
Does Old Town Hot Springs offer kid-friendly activities?
Yes, Old Town Hot Springs offers kid-friendly activities suitable for families.
How can I contact Old Town Hot Springs?
You can contact Old Town Hot Springs by phone at +1 970-879-1828 or via email at info@oldtownhotsprings.org.
What nearby gyms can I visit around Old Town Hot Springs?
Nearby gyms include the Fitness at Old Town Hot Springs and the Steamboat Springs Health & Recreation Center, great options for fitness enthusiasts.
Are there any nearby parks to visit before or after visiting Old Town Hot Springs?
Yes, Dr. Rich Weiss Park and Strawberry Park are nearby, offering beautiful outdoor spaces for relaxation or recreation.
What lodging options are near Old Town Hot Springs for visitors?
Nearby lodging includes Vista Verde Ranch, Rabbit Ears Motel, and Four Seasons Steamboat, providing comfortable accommodations for visitors.