At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Experiences with staff are mixed; some customers report excellent service while others describe rudeness and lack of assistance.
Product Selection
The store has a decent variety of products, but some customers noted limited availability of specific items and sizes.
Store Environment
The store layout is generally appreciated, but some customers reported uncomfortable experiences with security and staff behavior.
Membership Experience
While some customers find the membership benefits worthwhile, others feel pressured to sign up and express dissatisfaction with the membership policies.
KH
Keegan Harris
Jan 5, 2026
5.0
I received help from a couple different departments, all staff was outstanding!
Tiffany helped track down the right size gloves for me, thanks again!
Dave went above and beyond at the ski shop to get my skis in right away, and Travis do a great job putting the work in on my skis!
All 3 were friendly, knowledgeable and helpful, thanks again! Great store
RP
Robyn Purvin
Dec 15, 2025
5.0
I helped my partner find a new backpacking pack and John, who was working in the parks department for decades and REI for 19 years, helped choose the exact right pack and provided us with some great stories.
SQ
Savannah Quinn
Dec 5, 2025
1.0
Worst REI I’ve ever been to. The employees were unbelievably rude. One woman got so close behind me I could smell her breath. She literally boxed me in to the point where I couldn’t move. I wasn’t near the doors, wasn’t acting suspicious, nothing. It was invasive, uncomfortable, and honestly felt like she thought I was about to steal or that she was about to confront me for no reason. I wish I had her name to report to management. This is the closest REI to my house but after that experience I won’t be back.
MH
Matthew Harper
Oct 25, 2025
4.0
Been a member since last year. The benefits feel worth it to me, with generous returns and competitive discounts on the items I care about. I came to this store today to try out and maybe buy some new stability shoes. We tried the Denver flagship store first, but the parking was all blocked off. This store had in stock several of the stability shoes I wanted to try, though not always in the colors I wanted. The employees who helped were very nice, and admitted their knowledge gaps while also going out of their way to help. I was able to try a clearance shoe and then I picked the color I wanted from the website. I wanted to make sure this store got some credit for the helpful and super nice employees, at least in the shoe department.
CP
Chris “ColoradoChris” Petmanson
Oct 18, 2025
4.0
Haven't been in quite some time. Lots to look at and gear out your ears! Better prices than Sportsmans House and Wallie Mart on the freeze dried foods. I was bummed that they don't carry backpacking tarps, shelter tarps. This store is smaller, so that might be the reason. The downtown store might carry some. I think the tent selection could be bigger as well. But what was there was a good range of quality and price. I will be back soon, my gear is getting dated and used for sure.
REI offers quality outdoor gear including award-winning REI brand gear and clothing, designed for beginners and seasoned pros alike.
What are REI Lakewood's store hours?
REI Lakewood is open from 10:00 AM to 8:00 PM Monday through Saturday, and 10:00 AM to 7:00 PM on Sundays.
Does REI Lakewood offer curbside pickup?
Yes, REI Lakewood offers curbside pickup service for customer convenience.
Which payment methods are accepted at REI Lakewood?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa cards.
Is REI Lakewood accessible for customers with disabilities?
Yes, REI Lakewood has wheelchair accessible entrances and parking, making the store accessible for customers with disabilities.
Does REI Lakewood have onsite parking and is it free?
Yes, REI Lakewood offers free onsite parking for its customers.
What are some nearby shoe stores to REI Lakewood?
Nearby shoe stores include Saucony and Chacos, which customers might also visit for specialized footwear needs.
Are there dining options near REI Lakewood?
Customers can enjoy nearby dining options such as Chick-fil-A, Olive Garden, Applebee's Grill + Bar, Del Taco, and Subway before or after shopping at REI.
What electronics and mobile phone stores are close to REI Lakewood?
Best Buy, T-Mobile, and Geek Squad are nearby electronics and mobile phone stores that customers might find convenient to visit.
Does REI Lakewood provide bicycle repair services?
Yes, REI Lakewood is categorized as a Bicycle Repair Shop and offers onsite services including bicycle repair.