REI

4.2
712 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
5375 S Wadsworth Blvd, Lakewood, CO
80123, United States

Hours

Reviews

4.2
712 reviews
5 stars
459
4 stars
105
3 stars
39
2 stars
27
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Experiences with staff are mixed; some employees are praised for their helpfulness and knowledge, while others are reported as rude or unhelpful.

Product Selection

The store has a decent variety of outdoor gear, but some customers noted limited availability of specific items and sizes.

Store Experience

Customers appreciate the store layout and cleanliness, but some reported uncomfortable experiences with staff and security.

Membership Issues

While many find the membership benefits worthwhile, some customers feel pressured to sign up and have had negative experiences related to membership.

Bike Shop Quality

The bike shop has received criticism for poor service and assembly quality, with some customers recommending seeking services elsewhere.
  • MH
    Matthew Harper
    Oct 25, 2025
    4.0
    Been a member since last year. The benefits feel worth it to me, with generous returns and competitive discounts on the items I care about. I came to this store today to try out and maybe buy some new stability shoes. We tried the Denver flagship store first, but the parking was all blocked off. This store had in stock several of the stability shoes I wanted to try, though not always in the colors I wanted. The employees who helped were very nice, and admitted their knowledge gaps while also going out of their way to help. I was able to try a clearance shoe and then I picked the color I wanted from the website. I wanted to make sure this store got some credit for the helpful and super nice employees, at least in the shoe department.
  • CP
    Chris “ColoradoChris” Petmanson
    Oct 18, 2025
    4.0
    Haven't been in quite some time. Lots to look at and gear out your ears! Better prices than Sportsmans House and Wallie Mart on the freeze dried foods. I was bummed that they don't carry backpacking tarps, shelter tarps. This store is smaller, so that might be the reason. The downtown store might carry some. I think the tent selection could be bigger as well. But what was there was a good range of quality and price. I will be back soon, my gear is getting dated and used for sure.
  • CC
    Colorado
    Oct 6, 2025
    4.0
    Good customer service and many products in stock in all sizes.
  • RR
    Rico romero
    Sep 16, 2025
    5.0
    Jamari helped with a great experience in getting a new sleeping pad
  • NC
    Natasha Corinne
    Sep 1, 2025
    5.0
    David is super knowledgeable about Helmets and helped fit me for a climbing helmet & he assisted me with (finally) becoming an REI member! 10/10 overall experience

Frequently Asked Questions About REI

What types of outdoor gear does REI offer?

REI offers quality outdoor gear including award-winning REI brand gear and clothing, designed for beginners and seasoned pros alike.

What are REI Lakewood's store hours?

REI Lakewood is open from 10:00 AM to 8:00 PM Monday through Saturday, and 10:00 AM to 7:00 PM on Sundays.