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The front of the REI store in Lakewood, Colorado
Brand Certified

REI

4.2
(727 reviews)

Business Details

(303) 932-0600
https://www.rei.com/stores/lakewood.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
5375 S Wadsworth Blvd, Lakewood, CO
80123, United States

Hours

Reviews

4.2
727 reviews
5 stars
469
4 stars
105
3 stars
39
2 stars
27
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and knowledgeable employees, others reported rude or unhelpful interactions.

Membership Issues

Several customers expressed dissatisfaction with the membership program, citing misleading benefits and aggressive sales tactics.

Product Availability

Customers noted inconsistent inventory, with some items frequently out of stock or limited in selection, particularly for specific sizes and types.

Store Experience

The shopping experience varied widely, with some customers enjoying a pleasant atmosphere and others feeling uncomfortable due to staff behavior or store policies.
  • JD
    Justin Dory
    Feb 24, 2026
    1.0
    The manager here, Michael W., essentially stole an item that I returned so yeah my 1 star review is more than warranted given the theft of the watch I returned at his store. If I could give negative stars to this manager and his store I would but unfortunately 1 star is the minimum.
  • JR
    Jayson R
    Feb 21, 2026
    1.0
    David the manger is unprofessional
  • JS
    Joe S
    Feb 20, 2026
    1.0
    Not a good experience. The Manager ( or person who claimed to be the manager) should be more humble because any other company would not put up with them .
  • WJ
    Will Jackson
    Feb 19, 2026
    5.0
    I didn't go it this time and the stupid maps app wants me to make a review but it's a great store
  • MH
    Matthew Harken
    Jan 23, 2026
    1.0
    Sold me the stupid membership. Tried to buy a pair of boots couldn't use the 25% off Tried to buy another item a hyperlite backpack also couldn't use it for that then it expired so huge waste of money tbh. The boots were supposed to be returnable for a year and they split in the middle and gave me blisters so I tried returning them and apparently their policy is fake so prepare to get lied to and shook down for cash In skeevey ways. Membership is an absolute joke according to what they promised versus what they actually offer. If they were honest upfront I wouldn't be mad but the lying is gross. It has been a couple months since this happened but it came back up because im shopping for new gear. Check out feral if you want good prices for the same things. Sure theirs no "club" to join but they won't lie to you and that's something I prefer over what happens when I go to REI.

Frequently Asked Questions About REI

What types of outdoor gear does REI offer?

REI offers quality outdoor gear including award-winning REI brand gear and clothing, designed for beginners and seasoned pros alike.

What are REI Lakewood's store hours?

REI Lakewood is open from 10:00 AM to 8:00 PM Monday through Saturday, and 10:00 AM to 7:00 PM on Sundays.

Brand Certified Facts from REI

REI partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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