At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
I went to look at shoes today and at first I thought the lady who was helping me would be kind and knowledgeable. Instead, she helped me and when I asked to try on another shoe she became annoyed that it was a different model of the shoe. Her demeanor was less than pleasant with tone and body language. She brought me the shoes and then disappeared to never help me again. The lady next to me tried to ask her question because she was also left with no follow up and she rudely told her she was looking for socks for another customer and that she needed to do that. So it definitely wasn't a me thing. I went to fleetfeet after and ordered shoes there instead. May want to brush up on customer service etiquette. Or maybe she just needs a different task.
JD
Justin Dory
Feb 24, 2026
1.0
The manager here, Michael W., essentially stole an item that I returned so yeah my 1 star review is more than warranted given the theft of the watch I returned at his store. If I could give negative stars to this manager and his store I would but unfortunately 1 star is the minimum.
JR
Jayson R
Feb 21, 2026
1.0
David the manger is unprofessional
JS
Joe S
Feb 20, 2026
1.0
Not a good experience. The Manager ( or person who claimed to be the manager) should be more humble because any other company would not put up with them .
WJ
Will Jackson
Feb 19, 2026
5.0
I didn't go it this time and the stupid maps app wants me to make a review but it's a great store
REI offers quality outdoor gear including award-winning REI brand gear and clothing, designed for beginners and seasoned pros alike.
What are REI Lakewood's store hours?
REI Lakewood is open from 10:00 AM to 8:00 PM Monday through Saturday, and 10:00 AM to 7:00 PM on Sundays.
Does REI Lakewood offer curbside pickup?
Yes, REI Lakewood offers curbside pickup service for customer convenience.
Which payment methods are accepted at REI Lakewood?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa cards.
Is REI Lakewood accessible for customers with disabilities?
Yes, REI Lakewood has wheelchair accessible entrances and parking, making the store accessible for customers with disabilities.
Does REI Lakewood have onsite parking and is it free?
Yes, REI Lakewood offers free onsite parking for its customers.
What are some nearby shoe stores to REI Lakewood?
Nearby shoe stores include Saucony and Chacos, which customers might also visit for specialized footwear needs.
Are there dining options near REI Lakewood?
Customers can enjoy nearby dining options such as Chick-fil-A, Olive Garden, Applebee's Grill + Bar, Del Taco, and Subway before or after shopping at REI.
What electronics and mobile phone stores are close to REI Lakewood?
Best Buy, T-Mobile, and Geek Squad are nearby electronics and mobile phone stores that customers might find convenient to visit.
Does REI Lakewood provide bicycle repair services?
Yes, REI Lakewood is categorized as a Bicycle Repair Shop and offers onsite services including bicycle repair.
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