Keystone Sports - Mountain House

Reviews

• AA

  AlexWølf

  Feb 12, 2025
  5.0
  I just had a great experience with Keystone Sports today. It was a particularly cold day today and after spending some time hitting the jumps in the terrain park, my binding strap completely snapped in half. Luckily, the friendly guys working at the chair lift in AREA 51 told me to check out Keystone Sports at the bottom on the mountain. I was immediately helped by a super knowledgeable staff member named Christoper. He diagnosed my binding and searched far and wide for the replacement strap. He even had to do some modifications to get it to work. In no time at all he got my bindings back in working order. He also gave me some great recommendations for alternative binding brands to circumvent this problem in the future. 10/10 customer service experience. They really know what they are doing here. Thanks Christopher!0
• GG

  Grace

  Jan 11, 2025
  5.0
  Chris was super helpful and made sure I had all the gear I needed. Thanks again!
• KP

  Kelly Pearson

  Jan 10, 2025
  5.0
  Keystone is a beautiful place and we had an amazing experience with Keystone Sports Mountain House! We received top notch customer service from top to bottom. The staff really made it easy for our whole family. I would recommend to everyone to utilize all they have to offer for all skiing and boarding needs ! We will be back !!!
• DB

  David Bize

  Dec 29, 2024
  3.0
  New development - I didn't rent a helmet for skiing, but my daughter did, and now two weeks later, she has head lice, which corresponds to the incubation period for lice eggs, so should check the helmet sanitation process, please. First time in Keystone, so we rented here, but not sure if we would repeat next time. Pros: 1. Staff are very friendly. 2. Immediately adjacent to ski school. 3. You can leave your skiis/poles with them overnight, so don't have to lug back/forth to your condo. 4. If you have an issue with your equipment, you can repair/replace right then and there. Cons: 1 1.5 hours to rent - 30 actual minutes of fitting and 60 minutes of standing in boot/ski/cashier lines. 2. More expensive than others and 5.9% "resort fee" tacked on. 3. Remote from main ski lifts.
• RK

  Ramu Katamaneni

  Mar 12, 2023
  4.0
  Great but hard to get information from welcome center or volunteers

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