Trek Bicycle Highlands Ranch

4.9
220 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Highlands Ranch is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located near some amazing places to ride, like the Waterton Canyon, Colorado, East-West, and Highline Canal Trails. Our team is also proud to support the local cycling community through our involvement with the Highlands Ranch Junior Cycling Club. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Location

Trek Bicycle Highlands Ranch
9567 S University Blvd, Highlands Ranch, CO
80126, United States

Hours

Reviews

4.9
220 reviews
5 stars
212
4 stars
0
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and attentive, providing excellent customer service throughout the buying and service processes.

Service Quality

Many reviews highlight the service department's expertise, quick turnaround times, and thoroughness in addressing bike issues.

Sales Experience

Customers appreciate the non-pushy sales approach, with staff taking the time to help them find the right bike and accessories.

Mixed Experiences

While most feedback is positive, there are a few negative experiences regarding service quality and communication, indicating inconsistency in customer experiences.
  • SH
    Sherry Hopkins
    Jan 3, 2026
    5.0
    I took my e-bike in to get the handlebars raised and to have liners put on the inner tubes. They were very professional and didn't charge me to adjust the brakes and put new new handlebar grips on. Thank you!
  • SS
    Shaun
    Jan 1, 2026
    5.0
    Recently purchased my first gravel bike here. I did a bunch of research online and was thinking about one of the aluminum Trek bikes. The employees at this store were very helpful and clearly knowledgeable. I was able to test ride a couple bikes and got all set up within 45 minutes or so. Matty, the manager, is very friendly and knowledgeable. I really enjoyed my experience at this shop and will use them again for sure. Now I have a sweet bike I can ride around on!
  • SG
    Stewart Goldfarb
    Dec 8, 2025
    5.0
    Explained my service options in great detail. Had my bike ready when promised. Kept me updated. Did a great job.
  • KH
    Kevin Hawekotte
    Nov 11, 2025
    1.0
    Shady. If I could give 0 stars, I would. Went in to get tires and tubes put on my wheels. Got a used car salesman pitch about how they couldn’t install the tubes and tires on my bike; I’d need new wheels. Got sold a set of wheels, that weren’t on site, wheels took weeks to get there. They didn’t have my phone number on file, so they had been calling a wrong number and it took me calling the store to see if the wheels were there. The whole experience left a bad taste in my mouth, so I asked them to process a return. They said that they would only give me store credit. Avoid this Trek store at all costs. Have had 0 problems with the Trek store in Golden, but this ain’t it.
  • TM
    Tim Martin
    Nov 2, 2025
    5.0
    These guys know bikes, parts and how to ride. The offer exceptional service and a willingness to share their knowledge. They make folks feel welcome and draw on their collective knowledge. It's not just one person, it's a team of passionate folks willing to help. This is the kind of shop that has you going to to your LBS and staying away fro the big boxes. Price are well aligned and service is top shelf.

Frequently Asked Questions About Trek Bicycle Highlands Ranch

What types of bicycles can I find at Trek Bicycle Highlands Ranch?

Trek Bicycle Highlands Ranch offers a variety of bicycles including road, city, mountain, and electric bikes to fit different riding styles.

Does Trek Bicycle Highlands Ranch provide repair and maintenance services?

Yes, they offer service and tune-ups for bicycles of any brand.