REI

4.3
1116 reviews
The front of the REI store in Greenwood Village, Colorado

Business Details

(303) 221-7759
https://www.rei.com/stores/greenwood-village

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
9000 E Peakview Ave, Greenwood Village, CO
80111, United States

Hours

Reviews

4.3
1,116 reviews
5 stars
801
4 stars
138
3 stars
41
2 stars
35
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported rude or dismissive interactions.

Product Selection

Customers appreciate the wide selection of outdoor gear and clothing, although some noted issues with stock availability and pricing.

Store Experience

The store layout and cleanliness received positive remarks, but some customers experienced long wait times and understaffing, particularly in the bike shop.

Membership Pressure

Several reviews mentioned aggressive promotion of membership, leading to negative experiences for some customers.
  • CT
    Cain Thomas
    1 day ago
    5.0
    Went in 45 mins before they closed and Ian and Travis got us taken care of really quick. Great service! Much appreciated!
  • BW
    Bill Washington
    Jan 30, 2026
    5.0
    I found what I needed quickly, and checking out was a breeze!
  • AA
    Alan August
    Jan 18, 2026
    1.0
    Tried to buy a Stormhenge jacket at REI and was refused a dressing room to try it on. I left the store, called the manager, and explained the situation. Instead of saying “we can make an exception” or offering any reasonable fix, I was told that’s just how they operate. If REI doesn't trust me to try on a coat, I won't trust them with my business. Ended up buying a Baxter State jacket at LL Bean.
  • GZ
    Greg Zimmer
    Jan 7, 2026
    5.0
    REI is great. If I had to be locked in a business for a month and could choose the place, this is it. Tents, camping gear, tons of cozy clothing, recreational equipment (as in the NAME), not to mention all the protein bars and freeze-dried meals - yeah, this is the place.
  • BB
    Ben B
    Dec 29, 2025
    2.0
    Never had a bad experience at an REI until now. 2 employee's were condescending and one told me it was stupid to spend so much money on a sleeping bag, he told me to buy a cheaper one elsewhere. Since when are REI employees not outdoor people that value quality? My previous backpacking sleeping bag was purchased there and is 30 yrs old. Will stick to the main Denver store and avoid this one.

Frequently Asked Questions About REI

What types of products and brands does REI offer?

REI offers quality outdoor gear including clothing, camping, bicycle, and ski equipment. They carry brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What are REI's store hours?

REI is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sundays.

Brand Certified Facts from REI

REI partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
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