REI

Reviews

• KL

  Kayedon Lyvers

  Mar 22, 2026
  5.0
  Joel in the bike shop is the MAN! I work for another outdoor shop here in Glenwood Springs, but I needed REI's help with some Yakima pieces I have. Joel helped me on multiple visits that I ended up having to take, and every single time he was super cheerful; it felt like he genuinely wanted to help instead of sell me something. Joel got me hooked up with all the Yakima parts I needed, and although I rarely leave reviews, I felt his service was exquisite in every way. Thanks for the help Joel!
• CC

  Conner

  Mar 10, 2026
  2.0
  Gabby is normally great, polite and helpful on the floor. But the second I came in for a return, her whole demeanor shifted. She acted like my return was coming straight out of her paycheck, which is ironic considering she’s the one who sold me the item in the first place. I’m a member. I spend thousands of dollars here every year. The selection is limited, but I get it, we’re a small area, that’s fine. What’s not fine is being made to feel like a burden for returning a product that didn’t hold up. REI has a solid reputation for standing behind what they sell. Gabby didn’t get that memo.
• ST

  Sebastian “C-bass” Thomas

  Dec 8, 2025
  5.0
  Jace and Daniel at REI really helped us out today. They took the time to actually listen, measure, and find shoes that fit when nobody else could. Huge appreciation for both of them — they made the whole experience easy
• JE

  james elias

  Nov 29, 2025
  1.0
  Went in for some sandals and got a hard sell on the membership. Got a coupon that lasted a month and then was worthless. I don’t just buy to buy. This place sucks !
• DD

  Daniela Delacruz

  Aug 13, 2024
  5.0
  I was in there a few days ago, a young lady named Gaby was helping me out. She answered all my questions with no problem. She was very kind to me and made me feel very welcomed.

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