Business Details
4025 S College Ave, Fort Collins, CO
80525, United States
Certified by REI • Mar 01, 2026
(970) 223-0123
Certified by REI • Mar 01, 2026
https://www.rei.com/stores/fort-collins.html
Certified by REI • Mar 01, 2026
About
Certified by REI • Mar 01, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Certified by REI • Mar 01, 2026
Hours
Certified by REI • Mar 01, 2026
Reviews
4.3
563 reviews
5 stars
382
4 stars
80
3 stars
21
2 stars
24
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, although some reported negative experiences with pushy or rude employees.
Product Availability
Customers expressed frustration with the limited stock of specific items, particularly in the ski and bike sections, and noted that some products were not available in-store.
Pricing Perception
Several reviews mentioned that the prices at REI are perceived as high, leading some customers to feel that the store caters more to affluent shoppers.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Mixed Online Experience
While in-store experiences were generally positive, many customers reported frustrations with the online shopping process, including issues with order fulfillment and product quality.
- MLMathew Lomas3 days ago3.0It's just so boujee! Where did the COOP part go?
- CCCassie CarneyFeb 12, 20265.0I wish I would have gotten the guys name but I bought a bike yesterday and the whole process took under 30 minutes (ideal for me but I’m sure they would spend more time with you if that’s what you wanted!). He was incredibly friendly as was the gal who made sure the bike was tuned up. It felt so good biking to work this morning! 100% recommend for bike purchases.
- BJBen JohansenFeb 10, 20261.0If I’m paying for a membership my expectations are higher than other big box outdoor stores. No reason to have me sitting in line for 15 minutes while another customer handles a return. 20 employees but no one is trained on register? Or is corporate leadership prioritizing merchandising and inventory over member services? When I have to pay money just to give even more money to a business, there are 0 areas for mismanagement.
- RMRon MettlerJan 9, 20261.0I don't like REI very much. Way over priced stuff. The first thing I looked at was a pair of socks that did not look very special, $25; then the next pair I looked at were $32.95. then men's and women's stuff mixed up in the same section made it difficult to look for what I might want. I gave up and left after a short walk around.
- JSJake SheltonJan 9, 20265.0REI is an example of the best kind of retail experience a consumer can have. The store is clean and gear is easy to find. Look for Simone when visiting, she is extremely knowledgeable and guided me through buying a hydration backpack, ultimately saving me around ~$50.
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Certified March 01, 2026Yext Knowledge Graph
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