REI

Reviews

• LB

  LauraLee Beaton

  Apr 4, 2026
  2.0
  Plenty of selection and lots of staff asking if you need help. The major downside is it's very pricey, you better bring a packed wallet and your friend's wallet and his friend's wallet and so on......
• RL

  Radina Lukanova

  Mar 31, 2026
  5.0
  I had to find new pairs of shoes. Tucker was awesome - super knowledgeable, patient and friendly. He made my experience very comfortable and amazing. Thank you, Tucker!
• MV

  Mitchel Velarde

  Mar 26, 2026
  1.0
  I was looking for maps and I found 2 pack in a plastic bag. The guy thought I was stilling a map and that I put them in the zip lock bag . He even looked it up on his to make sure I wasn't stilling a map, he even asked if I put the maps in the bag. Package on the front said it was 2 map set saving me money.🤔😡
• JK

  Jason Kosola

  Mar 26, 2026
  2.0
  Sometimes part of good customer service is knowing when to leave a customer alone. I wish this store understood this. Every time I'm in the store I am constantly bombarded with employees asking me if I need help finding something. Sometimes three or four employees within a matter of 5 minutes will ask me if I need help. Or the same employee will ask me if I need help two or three times seemingly not understanding that they just asked me that 2 minutes ago. It's a bit excessive, it feels like harassment, and it makes shopping at this store unpleasurable.
• JC

  John Cotter

  Feb 13, 2026
  5.0
  Really great crew at Durango REI. People are amazing - helpful, cool and knowledgable. Yes I love our Durango local shops - Backcountry Experience, Second Ave, Pine Needle, and Gardenschwartz. But this store is and especially the crew is great also.

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