REI

4.2
358 reviews
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Business Details

306 Dillon Ridge Rd, Dillon, CO
80435, United States
(970) 468-0161
https://www.rei.com/stores/dillon
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About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
306 Dillon Ridge Rd, Dillon, CO
80435, United States

Hours

Reviews

4.2
358 reviews
5 stars
238
4 stars
48
3 stars
14
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful employees like Tim and Garrett, while others reported rude and unhelpful service.

Product Availability

Frequent complaints about stock issues, with customers noting that items were often out of stock or not available for the current season.

Expertise

Positive feedback on knowledgeable staff in specific departments, particularly in bike and ski services, but some customers experienced poor service in other areas.

Store Environment

The store is generally well-kept and organized, but some customers reported uncomfortable interactions with staff that negatively impacted their shopping experience.

Pricing

Customers noted that prices are higher than competitors, but many felt the quality and service justified the cost.
  • KB
    Kim Brodin
    Nov 12, 2025
    5.0
    Friendly and calm staff on Wednesdays. Great selection. Tune and binding shop accepted my creative brand pairing requests. 3 day turn around for early season requests.
  • MO
    Michelle Owens
    Oct 29, 2025
    1.0
    Very frustrating experience at this store. Staff is impressively useless.
  • ED
    Eli Davidoff
    Oct 23, 2025
    5.0
    Tim was tremendously helpful, probably spent about an hour with me discussing proper care of bike maintenance on my mtb, showed me what to do and products to use on specific components of my mtb. I could not have asked for better service, extremely knowledgeable and forthcoming on teaching my about bike mechanics. Tim was a pure pleasure to be able to ask questions regarding my mtb!
  • XC
    Xiaoxiao Chen
    Oct 1, 2025
    5.0
    My mountain bike was punctured and was low on sealant. Tim from the bike shop helped me and explained to me about the necessity of periodically applying sealant, and help me pick up a useful tire tear kit! We asked for some tools to temporarily fix our bike rack because we ran it into a tree. Tim brought the tools out and help us fix that slanted bike rack without hesitation! Thanks to Tim, our weekend was not ruined! Thank you Tim!
  • BB
    Ben
    Sep 28, 2025
    5.0
    Stopped by to pick up a few things while cycling the tour divide and to ask if the bike shop could take a look at a minor issue. The tech was awesome - friendly and knowledgeable, got me back on the road quickly. Highly recommend!
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Frequently Asked Questions About REI

What types of products does REI in Dillon offer?

REI offers quality outdoor gear and clothing, including their own award-winning REI brand as well as top brands like The North Face, Patagonia, and Columbia. They cater to outdoor adventure enthusiasts of all levels.

What are the REI Dillon store's hours of operation?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.