REI

4.2
365 reviews
The front of the REI store in Dillon, Colorado
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Business Details

306 Dillon Ridge Rd, Dillon, CO
80435, United States
(970) 468-0161
https://www.rei.com/stores/dillon
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About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

REI
306 Dillon Ridge Rd, Dillon, CO
80435, United States

Hours

Reviews

4.2
365 reviews
5 stars
244
4 stars
48
3 stars
14
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Tim and Rachel for their exceptional service.

Inconsistent Experiences

While some reviews noted excellent service, others reported rude or unhelpful staff, leading to a mixed overall impression of customer interactions.

Product Availability

Several customers expressed frustration with the store's stock levels, mentioning that items were often out of stock or not available for the current season.

Store Environment

The store was generally described as clean and well-organized, but some customers noted issues with the layout and flow, making it difficult to navigate.

Pricing Concerns

Customers frequently mentioned that prices were higher than competitors, which some felt was justified by the quality of service, while others found it off-putting.
  • CC
    Carolyn Calfee
    5 days ago
    5.0
    Staff,as usual, was helpful. Found me a pair of water resistant and warm gloves for my walks with my dog!
  • RT
    Rayshell Threadgill
    Dec 29, 2025
    5.0
    Great customer service by the older man helping us look for kid snow boots. We definitely appreciate the patience and friendly smile
  • JH
    Jack Hansen
    Dec 28, 2025
    5.0
    Although I didn't end up purchasing anything, Brian was a fantastic help. Appreciate the help Brian
  • SK
    Sam Konings
    Dec 10, 2025
    5.0
    Todd went above and beyond and worked on getting a broken key out of my ski box in cold temps for 30 minutes. He was so exceptional and made us feel like we were at home.
  • AN
    Ashley Nolan
    Dec 10, 2025
    5.0
    We stopped in just to look at hiking packs and were floored by Rachel’s knowledge and hands on approach to helping me feel comfortable and confident in the right pack for walking El Camino. I am so grateful for her patience as I tried on, adjusted, walked in my pack. She didn’t bat an eye about my random questions about shoes and long hiking trips, and was a total professional on all fronts. I’ve never had a better experience at REI!
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Frequently Asked Questions About REI

What types of products does REI in Dillon offer?

REI offers quality outdoor gear and clothing, including their own award-winning REI brand as well as top brands like The North Face, Patagonia, and Columbia. They cater to outdoor adventure enthusiasts of all levels.

What are the REI Dillon store's hours of operation?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.