Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
3,251 reviews
5 stars
2,425
4 stars
382
3 stars
116
2 stars
84
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising helpful staff while others reported rude or condescending interactions.
Product Quality
Customers appreciate the variety and quality of products, but some express dissatisfaction with pricing and perceived dishonesty in product conditions.
Store Experience
The store is noted for its large selection and appealing layout, but issues with parking fees and staff availability detract from the shopping experience.
Repair Services
Repair services receive positive remarks for knowledgeable staff, but there are complaints about poor handling and communication regarding bike repairs.
Return Policy
Concerns raised about the enforcement of the return policy, with some customers feeling unfairly treated or confused by the process.
- AMAvery Moon1 day ago5.0Had been looking for a beanie, called the store on our way through Denver back home to Wyoming. Tina answered our call, gave us a good laugh, answered all our questions, once we got to the store, it was easy to find the beanie right away, and head home. Tina is amazing, highly recommend her for all your REI questions.
- PHPat Horgan2 days ago5.0I went to REI to pick up pants that were supposed to ship to the store instead of my house. Unfortunately, they are shopping to me. But I think it my mistake. However, I met an older woman in the men's department, Jan, who was terrific and helped me find a travel backpack that I ended up buying! Some of the best service I have received at REI in a while. Another woman in the shoe department helped me buy gaiters for my trip to Rwanda. She was great too.
- ADAlicia Draper3 days ago5.0Great flagship store, building with history. There are great and kind employees to help find and get what you need for your fun adventures!! Rock climbing wall inside. Everything you need. 3rd floor has the sale/pre-owned items. Always enjoy visiting as the location is right by the river. Starbucks inside
- MWMichael WilliamsNov 16, 20253.0Service and selection were great as always but the trip took way, way longer than it should have due to the incredibly confusing, three-story layout of the store. It is very difficult to circle back to anything you were considering buying if you are on the wrong floor to begin with. I’ll probably be going to the Boulder location in the future, hopefully it will be a bit easier to navigate. Would also like to add that the parking situation is bizarre. Every other REI I’ve been to had a big parking lot and you just walked right on in.
- TTtom127127Nov 3, 20252.0It’s a big store with lots of products. But prices are bad, and they profiteer off of people who don’t know any better Story #1 - at end of summer, my mountain bike had a wobbly wheel. REI told me $300-500, said I need new wheel. EVO Denver fixed it for less than $50 Story #2 - I went during the workday to try on ski boots. This is like my 5th pair, I’ve been skiing for years. I waited in the store for literally an hour (mind you I specifically went in the middle of the work day to avoid waiting). Then they refused to give me the boots I wanted to try on cus they insisted on measuring my foot and telling me what I should get instead. Like just listen to your customer? Strange
Frequently Asked Questions About REI
What types of outdoor gear and clothing does REI specialize in?
REI offers quality outdoor gear and clothing, including their own award-winning REI brand products as well as popular brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in Denver?
REI Denver is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays. Hours may vary on holidays.
Does REI offer curbside pickup for online orders?
Yes, REI offers curbside pickup services for customers who order online.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Is REI wheelchair accessible?
Yes, REI has a wheelchair accessible entrance, parking, and restrooms to accommodate all customers.
Where is REI located in Denver?
REI is located at 1416 Platte St, Denver, CO 80202, United States.
What nearby public transit can help me get to REI?
You can use the Platte Valley Trolley near REI as a transportation option to reach the store conveniently.
Are there any places to eat near REI where I can grab a meal after shopping?
Yes, nearby dining options include Road Dogs (American hot dog restaurant), Mona's on 15th and Platte (bar), and Just BE Kitchen (American gluten-free café) which are great for meals after visiting REI.
Can I buy outdoor gear and shoes at other stores near REI?
Yes, nearby stores like Chacos, Saucony, and Pedestrian Shops offer footwear and accessories, providing additional shopping options for outdoor and athletic gear.
What can I do nearby REI if I want outdoor activities?
Rocky Mountain Beach, a nearby park and mountain area, offers great outdoor activities close to REI, making it perfect for an adventure before or after your visit.