Business Details
About
Ski ShopSnowboard ShopSportswear Store
Epic Mountain Gear, founded in 2014, has re-imagined the mountain retail experience for skis, snowboards, and bikes in Aurora, Boulder, Colorado Springs, Frisco, Littleton, Park Meadows and Westminster. These ski shops in the winter and bike shops in the summer, will continue to provide exceptional customer service and expertise, carry the best brands of mountain gear and provide services that include rentals, tunes, the Junior Trade Program and more. They will also provide access to an Epic service desk, which will sell and reprint Epic Pass products as well as lift tickets, ski school lessons and Epic Discovery passes.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
389 reviews
5 stars
283
4 stars
30
3 stars
21
2 stars
16
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their knowledge, patience, and willingness to help, particularly highlighting individuals like Zach, Fred, and Mason.
Boot Fitting Expertise
Numerous reviews emphasized the exceptional boot fitting service, with staff taking time to ensure proper fit and comfort for customers.
Mixed Experiences
While many had positive interactions, some customers reported issues with service quality, including long wait times and unhelpful staff.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about ski and snowboard equipment, which contributed to a positive shopping experience.
Refund Issues
A few customers expressed frustration over delays and complications with refunds, indicating a need for improvement in this area.
- JFJenny Farr5 days ago5.0Im so happy with epic mountain gear. I went in last year as a completely new skiier and got boots. Everyone was so helpful and knowledgeable. I skied on them for a season and realised they where too small for me and went back in this year. They sat with me for nearly 2 hours heating moulding them to my feet and tweaking them. It made the world of difference.
- RCRocco ChartrandNov 11, 20255.0I came in a few weeks back for a boot fitting appointment. I worked with Sam and cannot say enough great things about him and the store. Very friendly, knowledgable, patient, all around great guy. Even though the store was pretty busy, Sam took his time with me and carefully walked me through the entire process. What stood out most was how he even delayed his lunch to make sure I left in the right boots. That level of dedication really meant a lot and showed how much he puts customers first. I highly recommend Sam, and I’ve heard great things about the rest of the team as well.
- AAAdam AlmuhanaNov 9, 20255.0Jason Wallis was really awesome and knowledgeable. Normally I would’ve held off on purchasing from an epic store but because he was able to help me fix my board issues and recommend exactly the thing I was looking for, for the price I was looking for, he really sealed the deal. Really excited to try out these new boots. Especially now that my front foot isn’t set at 24 degrees and with my heels an inch off the back of the board. Honestly just really really great customer service and expertise.
- ASAmy SchafferNov 5, 20255.0Everett was the bomb.com! Helped me a ton with getting a great fitting ski boot as someone finally ready to move away from rentals.
- SRSteve RNov 1, 20255.0Wallace is a great representative, sales/service in your Boulder store! His positive attitude, patience, honesty and customer service is exceptional! Thank you!
Frequently Asked Questions About Epic Mountain Gear
What types of products does Epic Mountain Gear offer?
Epic Mountain Gear offers skis, snowboards, camping gear, hiking equipment, and other outdoor gear.
What services can I get at Epic Mountain Gear?
You can get ski and snowboard gear, rentals, tunes, and boot fitting services at Epic Mountain Gear.
What brands are available at Epic Mountain Gear?
Epic Mountain Gear carries brands such as Burton, Salomon, Patagonia, Blizzard, The North Face, and Atomic.
What are the typical opening hours for Epic Mountain Gear?
Epic Mountain Gear is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does Epic Mountain Gear offer wheelchair accessible entrances and parking?
Yes, Epic Mountain Gear has wheelchair accessible entrances and parking.
How can I contact Epic Mountain Gear?
You can call them at +1 303-938-8799 or email 200epicmountaingear@vailresorts.com.
Where is Epic Mountain Gear located?
Epic Mountain Gear is located at 2525 Arapahoe Avenue, Boulder, Colorado, 80302, US.
Are there nearby places where I can eat around Epic Mountain Gear?
Yes, you can visit Efrain's Mexican Restaurant or Pupusas Lover 2 for dining near Epic Mountain Gear.
What nearby shopping centers can I visit near Epic Mountain Gear?
Village Shopping Center Boulder is a nearby shopping center you can check out after visiting Epic Mountain Gear.
How can nearby locations like CrossFit Sanitas complement my visit to Epic Mountain Gear?
After shopping for mountain gear at Epic Mountain Gear, you might want to visit CrossFit Sanitas nearby to stay active and prepare for your outdoor adventures.