Epic Mountain Gear

4.1
858 reviews
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Business Details

2650 South Havana, Aurora, CO
80014, United States
(303) 337-1734
https://www.epicmountaingear.com
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About

Ski ShopSnowboard ShopSportswear Store
Epic Mountain Gear, founded in 2014, has re-imagined the mountain retail experience for skis, snowboards, and bikes in Aurora, Boulder, Colorado Springs, Frisco, Littleton, Park Meadows and Westminster. These ski shops in the winter and bike shops in the summer, will continue to provide exceptional customer service and expertise, carry the best brands of mountain gear and provide services that include rentals, tunes, the Junior Trade Program and more. They will also provide access to an Epic service desk, which will sell and reprint Epic Pass products as well as lift tickets, ski school lessons and Epic Discovery passes.

Details

  • Wheelchair accessible entranceAvailable

Location

Epic Mountain Gear
2650 South Havana, Aurora, CO
80014, United States

Hours

Reviews

4.1
858 reviews
5 stars
517
4 stars
142
3 stars
60
2 stars
37
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Roddy, Jeremy, and Mikey.

Product Knowledge

Staff demonstrated strong expertise in gear fitting and product recommendations, leading to positive experiences for customers seeking ski and bike equipment.

Wait Times

Several reviews highlighted long wait times for service, particularly during busy periods, which detracted from the overall experience.

Mixed Experiences

While many customers had excellent interactions, some reported poor service and unprofessional behavior from certain staff members, indicating inconsistency in customer care.

Equipment Selection

The store offers a wide selection of ski and bike gear, but some customers noted issues with stock availability and organization.
  • EE
    Eugene
    1 day ago
    5.0
    Today we took our teen daughter to purchase her first set of skis. When we first arrived there was a wait list. While we waited for our number to be called, we had the good fortune of running into Roddy. I knew at that moment that I wanted to work with him. Roddy was nothing short of fantastic. He was extremely patient and sought several options to meet my daughter’s needs. He listened and showed empathy as my daughter wrestled with making her final decision. I am certain that other members of the staff would have done a great job getting us the right equipment, but Roddy made a difference in our shopping experience.
  • GG
    GD
    3 days ago
    5.0
    Erik can fit you for your snowboard boots and he does it so well. Very personable and knowledgeable - definitely an asset to the company. Highly recommended
  • RY
    Ryan Yantz
    5 days ago
    5.0
    great experience. everyone is helpful and Jon helped us get sized perfectly for some new boots. great program too for the little ones
  • JB
    Jenna Brown
    Oct 31, 2025
    5.0
    By far the best Epic Store in Colorado! Bradley was incredibly knowledgeable with helping pick out the best ski boots for me, and giving my husband and I great ski advice for maintenance and performance. Evan topped off the experience at checkout with his “dad jokes” and even went out in the parking lot to hand us the receipt I left on the counter. Great group taking a larger chain store and making it super personable.
  • TT
    Tania
    Oct 23, 2025
    5.0
    Two exceptional experiences here in the past week. I have never found ski boots that fit (despite spending tons for custom fittings and adjustments at a different dedicated boot fitting shop) I came in for a premium boot fitting appointment and Bradley was extremely knowledgeable, helpful, patient, and walked me through the pros and features of 4 different boots. It’s the first time in 3 decades that I had more than a pair of boots that were small enough and stiff enough for my level of skiing. And it’s the first time in my adult life I have boots that are actually my size, my performance level, AND don’t cut off the circulation in my feet when they’re buckled. Earlier in the week, we dropped in with a kid/teen on a budget getting his first adult setup, which we know he’ll outgrow quickly in both abilities and size, and Jeremy went out of his way to help him find the right skis for his situation and steer him towards a much better but older model (and much more affordable) pair of boots. (I noted their names because they spent so much time helping. I couldn’t recommend this place more.)
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Frequently Asked Questions About Epic Mountain Gear

What types of products does Epic Mountain Gear offer?

Epic Mountain Gear offers skis, snowboards, outdoor gear, bicycles, and bikes from top brands like Burton, Salomon, Patagonia, Blizzard, The North Face, and Atomic.

What services are available at Epic Mountain Gear?

Services include ski and snowboard tuning, ski gear and snowboard gear sales, boot fitting, bike services, rentals, and an Epic service desk for pass sales and reprints.