Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Westlake Village is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to reserve a rental bike for your next two-wheeled adventure.
Our store is conveniently located in the heart of Westlake Village, close to the best road and mountain bike trails in the Santa Monica Mountains. Our team is passionate about getting more people on bikes, which is why we attend city council meetings to advocate for safer cycling and support events like the NOSCO Ride.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer.
Details
- Cash onlyNot available
Location
Trek Bicycle Westlake Village
3835 E Thousand Oaks Blvd, Westlake Village, CA
91362, United States
Hours
Reviews
4.9
594 reviews
5 stars
576
4 stars3
3 stars5
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for their friendliness, knowledge, and willingness to help without being pushy or overselling.
Product Quality
Customers appreciate the wide selection of high-quality bikes and accessories, often highlighting Trek products as the best in the industry.
Service Department
The service department receives high marks for quick, efficient repairs and maintenance, with many customers noting exceptional experiences.
Mixed Experiences
While most reviews are positive, there are a few negative experiences related to service issues and customer care, indicating inconsistency.
Community Engagement
Customers feel welcomed and valued, often mentioning the store's commitment to the cycling community and their willingness to assist with various needs.
- MSMichael Shultz3 days ago5.0Really good experience.
- LRLuis RamirezNov 14, 20255.0All of the staff here are great. I just got into cycling, and Danny really came through for me. He was knowledgeable, professional, and friendly. He helped me pick out a bike and all of the accessories I needed, down to the shoes. On subsequent trips to the shop, Britney and Rachel have also been very knowledgeable and helpful. I’m always happy to make the trek out to this shop.
- RWRobert WinningOct 31, 20255.0The staff is second to none when it comes to knowledge and customer service. They dont try to oversell you. And Trek products, the bikes and accessories, of which there are very many, are the best in the industry!
- JJJimmyOct 24, 20255.0Really recommend this shop came in here with Little to no knowledge on mountain biking Jacob was really cool and helpful Spent his time showing me everything and the differences between the bikes. I really recommend this location. I have even brought my friends to this Location because of it Thanks again guys
- YLyaron lavianOct 24, 20255.0Great team , very friendly and knowledgeable. The tech spoke to me for a while answering all of my questions about the service he performed on my bike. Pricing was competitive and fair.
Frequently Asked Questions About Trek Bicycle Westlake Village
What products and services does Trek Bicycle Westlake Village offer?
Trek Bicycle Westlake Village offers the latest Trek and Bontrager bikes, services and tune-ups for all bike brands, and bike rentals for two-wheeled adventures.
Where is Trek Bicycle Westlake Village located?
It is located at 3835 E Thousand Oaks Blvd, Units E & F, Westlake Village, CA 91362, USA.
What are the store hours for Trek Bicycle Westlake Village?
Monday to Friday: 11:00 AM to 6:00 PM; Saturday: 10:00 AM to 6:00 PM; Sunday: 12:00 PM to 5:00 PM.
How can I contact Trek Bicycle Westlake Village?
You can call +1 805-251-0946 or email westlakevillage@trekbikes.com.
What payment methods are accepted at Trek Bicycle Westlake Village?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Westlake Village support electric bicycles?
Yes, they are categorized as an electric bicycle store among other bicycle services.
Are there convenient places near Trek Bicycle Westlake Village where I can grab food?
Nearby dining options include Vegan Bowls For All, Veggie Grill, Jersey Mike's Subs, Qdoba Mexican Eats, Hunan Restaurant, and Urban Pizza Westlake Village, offering a variety of cuisines to enjoy before or after your bike visit.
What beauty and spa services are available near Trek Bicycle Westlake Village?
Nearby beauty and spa services include Supercuts, Salon 3835, Massage Envy - Westlake Village, Setiba Medical Spa, Electrolysis by Taylor, and Elegant Nails.
Are there other professional services near Trek Bicycle Westlake Village?
Yes, nearby professional services include Harmony Solutions International (marketing), AnderGray Insurance Services, Westlake Marketing Works, Great American Funding Corp., and C2 Education of Westlake Village (tutoring).
How does the location of Trek Bicycle Westlake Village benefit cyclists?
Located near the Santa Monica Mountains, it offers access to popular road and mountain bike trails, making it an ideal stop for bike services or rentals before exploring the area.