Business Details
About
Bicycle Store
Pedego Upland is a locally-owned store where you'll be treated like family. We are the region's foremost electric bike experts offering sales, rentals, accessories, and service. Pedego® stands for premium quality and local service. There is no substitute for a brick and mortar store in your community. Here’s what we do for you: (1) Help you find the perfect electric bike for your needs, (2) Deliver your Pedego(s) ready to ride with no hassles, (3) Stand behind the product with parts & service in the future, and (4) Go above and beyond to make sure you’re delighted. Stop by and try a Pedego for free. Once you ride a Pedego, everything else is just an e-bike. Hello, fun…
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
164 reviews
5 stars
159
4 stars0
3 stars1
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and knowledgeable staff, particularly Jerry and Susie, for their exceptional service and willingness to go above and beyond.
Expertise
The staff demonstrated extensive knowledge about electric bikes, providing helpful advice and thorough explanations during purchases and repairs.
Community Engagement
The business fosters a welcoming atmosphere, often treating customers like family and organizing community events, which enhances customer loyalty.
Repair Services
Many reviews highlighted the efficient and reliable repair services offered, with quick turnaround times and fair pricing.
Product Selection
Customers appreciated the wide variety of Pedego bikes and accessories available, making it a go-to destination for e-bike needs.
- BDBernice DagampatNov 13, 20255.0Recently, I purchased a used (from private party) —like new—PEDEGO bike with less than 50 miles on it. My boyfriend is very caring and meticulous, and he adjusted the derailleur to fix the issue of the chain falling off whenever we shifted out of second gear—the only gear that was working. Still, because he wanted to make absolutely sure the bike was safe for me, we decided to take it to PEDEGO ELECTRIC BIKES UPLAND. That’s where we met the owner, Jerry—an incredibly friendly and helpful guy. I mentioned to him that whenever I rode my bike, I felt like my legs couldn’t fully extend on the downward cycle. It felt as if I was pedaling with my knees bent at 90 degrees. Without hesitation, Jerry grabbed one of his bikes, told me to get mine, and brought us out back for a quick riding lesson! So there I was, a grown woman, suddenly learning how to ride my bike from a complete stranger—and loving every second of it. By riding alongside me and explaining what to do, Jerry showed me how to properly extend my leg on each downward stroke. The difference was immediate. I felt so much more comfortable and confident. I honestly couldn’t believe it: at my age, I was learning a totally new way to ride a bike. Jerry was patient, attentive, and made sure I really understood the right technique. This small lesson taught me more than just bike posture—it showed me how genuinely caring and patient he is. After the lesson, Jerry did a full inspection of my bike and made several adjustments. While he worked, he answered all of our questions. We also got to know him a bit, and he treated us like old friends. In fact, he even had a few of his buddies hanging out at the shop, just chatting and enjoying the day. The whole atmosphere felt warm and welcoming. His shop has an amazing inventory, and we ended up buying several accessories for my bike. I even returned the very next day to pick up a few more items! All in all, our experience at Pedego Electric Bikes Upland was outstanding. Jerry gave us exceptional service, offered fair prices, and showed deep knowledge and genuine friendliness. He treated us like friends, not just customers. From now on, his shop will be our go-to place for all our biking needs. Kudos to you, Jerry!
- AZAJ ZekanoskiSep 28, 20255.0Jerry and AJ were fantastically helpful. They were friendly and knowledgeable in helping me diagnose and solve a problem with my rear wheel. And the price felt very low for the parts and labor I received. Couldn’t recommend enough
- RArube arellanoJun 29, 20255.0Owner walked us through on how to select an electric bike. He was very knowledgeable answered all our questions never did he pressure us on buying a bike from him will be going back
- ANAnna NakayengaMay 29, 20255.0Awesome experience with Jerry..we had a great time.we’ll be back for sure.Thanks Jerry.
- BSBrian SoerinkJun 2, 20245.0Excellent service & knowledgeable staff
Frequently Asked Questions About Pedego Electric Bikes Upland
What types of electric bike services does Pedego Electric Bikes Upland offer?
They offer sales, rentals, accessories, and service for electric bikes.
What are the store hours for Pedego Electric Bikes Upland?
The store is open Monday, Wednesday to Saturday from 10:00 AM to 5:00 PM and Sunday from 10:00 AM to 4:00 PM. It is closed on Tuesdays.
Does Pedego Electric Bikes Upland provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Is Pedego Electric Bikes Upland wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I purchase or rent electric bikes directly in the store?
Yes, Pedego Electric Bikes Upland welcomes in-store shopping for both purchases and rentals.
What methods of payment are accepted at Pedego Electric Bikes Upland?
They accept debit card payments and do not require cash only.
How can I contact Pedego Electric Bikes Upland for inquiries or support?
You can call them at +1 909-660-5666 or email susie@pedegoupland.com.
What nearby eating options are available around Pedego Electric Bikes Upland?
Nearby dining includes Bombdiggity Hot Dogs & Catering, Bombdiggity Dogs Burgers & Brew, and Mimi's Cafe, great places to enjoy a meal before or after visiting the bike store.
What nearby automotive services can assist customers visiting Pedego Electric Bikes Upland?
Customers can find services like Mountain View Speed Wash and Detail Center and Raceway Express Car Wash nearby, ideal for vehicle cleaning and maintenance.
Are there nearby transit or rental services to help customers get around Upland?
Yes, the U-Haul Neighborhood Dealer nearby offers truck rentals, which can be useful for transporting bikes or equipment.